Meet our team
Minster Law has a team of around 600 employees whose focus is on improving the lives of our customers. In addition to this, we work alongside hundreds of industry specialists in order to provide the best possible care and support for those experiencing personal injury.
Rebecca Jones (known as Catherine Rebecca Jones)
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I graduated from Kings College London with a degree in Geography. I attended Nottingham Law School where I completed my Graduate Diploma in Law. Most recently I have completed the Legal Practice Course at The University of Law, York and I am currently studying for a LLM in International Law. I started working at Minster Law in 2010 and I currently work as part of the Catastrophic Department on a team headed by Sam McFadyen.
What I do
I work on a range of cases, including claims for amputations, brachial plexus injury and acquired brain injury. I help select appropriate experts in their respective fields, collate and review medical notes and records and prepare instructions to experts. I draft preliminary schedules of loss, advise customers on legal issues arising from their cases including liability, causation and quantum.
The best part of my job is
Every day, case and customer is different - I like the variety. Also, in my team, I arrange Cake Monday - the highlight of our week!
Alex McBride
Specialisms
- Accidents at work
- Accidents on private property
- Highway trips and slips
- Accidents arising out of defective products
My background
I studied at the University of Chester and Chester College of Law, before completing a training contract in Manchester. I have been employed as a solicitor with Minster Law since March 2014.
What I do
I am a Claimant solicitor in the complex claims team in Wakefield. I work closely with Claimants, insurers and solicitors in securing compensation where injury has resulted from negligence. I progress claims as quickly as possible, in ensuring that people who have suffered such accidents can benefit not only from compensation, but rehabilitation treatment to assist their recovery as far as possible following such life changing accidents.
The best part of my job is
I find it extremely rewarding to secure closure and compensation for people who have suffered such accidents, and particularly enjoy being an integral part of a skilled team working to recover the compensation which our client’s deserve.
Amy Slack
Specialisms
- Accidents and Work
- Accidents Out & About
- Complex Claims
My background
I have a very strong customer service and sales background, so after graduating from University in 2013 I decided that I wanted to take my skills further and pursue a career in law.
I started at Minster Law in November 2013 as a legal assistant and I have recently applied to be on the Cilex Course as I have discovered a passion for law and in particular creating client satisfaction.
What I do
I work alongside a Solicitor and together we create a great team who work towards progressing our client’s claims in a swift and easy manner.
The best part of my job is
Gaining knowledge and learning new skills with the help of my team members.
Andrew Sloan
Specialisms
- Complex orthopaedic injuries
- Subtle brain injuries
- Complex Regional Pain Syndrome
- Chronic Pain
- Somatisation
My background
Qualified as a solicitor in 2001. Prior to this I was an assistant on a high profile sports injury claim. Worked for Nelson and Co for two years before moving to Irwin Mitchell Solicitors where I became an associate solicitor after three years. Left after 9 years to join minster law.
What I do
Represent claimants in life changing claims. Lead them through the litigation process.
The best part of my job is
Knowing I have done the best for the client.
Anthony Doodson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I have worked in personal injury claims since 2001 and as a solicitor since 2003. I started work as a Defendant Solicitor but changed to Claimant in 2004. I worked on serious injury cases for 8 years at Cogent Law in Leeds and then moved to the serious injury department at Minster Law in 2012. I specialise in complex orthopedic injuries, brain injury and fatality cases.
What I do
I try to put myself into the shoes of the injured person and think about what I would need and want in their situation. I then put this into practice through gathering evidence, arranging appropriate rehabilitation, constructing the strongest case and then negotiating the best settlement possible.
The best part of my job is
I like to feel that I can make a difference to people who have had a negative life-changing experience.
Ceridwen Daly
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Clinical Negligence
My background
I am LPC qualified and joined Minster Law as a Legal Assistant in their Complex Claims Department in May 2012. Prior to that, I worked in Manchester as a Clinical Negligence Paralegal for two and a half years.
What I do
Provide support to my Litigation Executive and assistant solicitor.
The best part of my job is
I enjoy the challenges posed each day in dealing with the wide variety of people and the divergence of injuries they have sustained.
Charlotte O’Shea
Specialisms
- Motorcycle Accidents
- Serious Injury
My background
I graduated from the University of York with a degree in Psychology in 2010. I began work at Minster Law in 2010. Since joining Minster Law, I have worked in a number of departments on both litigated and un-litigated claims. I am currently studying through CILEX working towards a Level 3 Professional Diploma in Law and Practice.
What I do
On a daily basis I am the first port of call for clients, providing updates and addressing any queries or concerns that they may have. I also draft witness statements and liaise with various other bodies from medical professionals to insurers in order to ensure the necessary information is obtained promptly to progress and evidence our client’s claims.
The best part of my job is
The best part of my job is making a real difference to those who are facing a challenging period in their lives.
Claire Rennie
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents Out & About
- Accidents at Work
- Fatal Accidents
My background
I completed my LPC in 2010 and began working at Minster Law shortly afterwards. I originally worked in the Payment Protection Insurance Department before moving to the Complex Claims Department. I have had the opportunity of working in a variety of areas of law before settling into Personal Injury at Minster Law.
What I do
I work closely with Helen Beaumont on a range of cases. My day to day role involves progressing claims by liaising with various external bodies, including medical agencies, counsel, third party insurers and solicitors. I draft preliminary witness statements from clients and family members/friends, as well as Schedules of Loss. I maintain close client contact throughout the claims.
The best part of my job is
Building a rapport with clients and being able to make a difference after they have suffered potentially life changing experiences.
David Sears
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Clinical Negligence
- Brain injury
- Spinal cord injury
- Serious orthopedic injury
My background
Graduated with LLB (hons) in 2000 and studied Legal Practice Course at the College of Law in 2001/2002. I worked as a Paralegal and then Trainee Solicitor until qualification in 2005. My training contract was primarily focussed on personal injury claims and on qualification I practised within this area and developed expertise and experience in dealing with cases involving complex medical and legal issues including high value personal injury and clinical negligence claims.
I joined Minster Law in 2013 and have specialised in pursuing claims for very seriously injured customers ever since.
What I do
I am an Associate Solicitor with responsibility for not only my cases but for supervising a team of colleagues as well as providing leadership within the department and wider business.
I work on some of the business’ most complex and high value claims. My role is to support customers through the claim and rehabilitation process and obtain the evidence needed to achieve the best outcome for them in their claim. I liaise with Case Managers and other specialists to assess my customers’ needs to identify how we can help them move forward from their accident and achieve the best outcome for them through rehabilitation in particular
The best part of my job is
The satisfaction of using my experience and skills to help customers and their families throughout their claim and knowing that I have made a significant positive difference to their lives and provided a more secure and positive future. Some of the progress made by even some of my most seriously injured clients has been very satisfying.
Debra Allen
Specialisms
- Serious injury
- Personal injury
- Project management
My background
I am a Personal Injury Solicitor by profession with over 25 years experience of conducting all aspects of Pl claims up to and including catastrophic injury claims.
I joined Minster as a Senior Manager with operational trading responsibility for teams of lawyers and managers conducting Multi Track and Catastrophic value Road Accident and Employment /Public Liability claims. This gave me experience of implementing robust governance frameworks and monitoring performance whilst delivering excellent client care.
I am now Head of Change Implementation across the entire operation.
What I do
I help the business understand the full impact of any changes needed or planned into the operation, making sure that the necessary considerations are made around client care and performance.
I ensure that all changes are implemented robustly, fully embedded within the Operation and that success measures and realised and monitored.
The best part of my job is
The satisfaction of knowing that a change we have delivered is helping our teams to do what they want to do which is provide an ever improving service to our clients.
Edel Selby
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Industrial Disease
My background
I have worked in Claimant Personal Injury since 2005. I qualified as solicitor in June 2008 at which time I was made an Associate in the firm I was then working in. I have always run a mixed Personal Injury case load dealing with Road Traffic Accidents, Employers Liability and Public Liability. As part of this I have also dealt with all aspects of Industrial Disease work, from Noise Induced Hearing Loss to Mesothelioma claims. I joined Minster Law’s specialist Catastrophic Injury team in September 2012.
What I do
Catastrophic injury claims are about more than a monetary award. Although we deal with very high value cases the most important thing for most of our clients is to try and gain some semblance of their life before the accident, be it through physical or psychological rehabilitation. One of the most important things we do is to guide clients and their families through what is, for most people, one of the toughest and most challenging times of their lives.
The best part of my job is
Making a real difference to the quality of life of our seriously injured clients. Unfortunately most of them will never make a complete recovery but we can put the structures in place to make their lives and their family’s lives as comfortable as possible. The difference that the right support can make to the client and their families is immense and it is a real privilege to be able to implement that.
Eleanor Thompson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I completed my Law degree at the University of Hull and Post Graduate Diploma in Legal Practice at the University of Sheffield. I spent four years working in a high street firm in South Yorkshire working in the Personal Injury and Court of Protection departments before moving to Minster Law.
What I do
I currently represent clients who have sustained a wide range of serious injuries. I work closely with clients in order to secure compensation and rehabilitation for the injuries they have sustained.
The best part of my job is
Being able to work closely with clients on a daily basis, and being able to make a difference following a serious injury.
Emma Webb
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I am a Chartered Legal Executive with more than 11 years' experience in claimant personal injury work.
I started my legal career at Websters Solicitors, Guildford, where I remained for 3 years. I then moved to Prolegal Solicitors, London, gaining a further 8 years' experience in many different types of accident claims. This enabled me to ensure I had a firm grasp on the complexities of such cases and the Litigation Process.
I moved to Minster Law in November 2013 to join the Catastrophic Department where I work on the most serious/complex cases Minster Law undertakes.
What I do
Day to day I work to secure my customer’s instructions so we can work together to best present their claim. I am always conscious that there's only one chance to secure the best outcome for my customers and my role is crucial in that.
I take care to make sure that the claim runs as smoothly as possible during this traumatic time.
The best part of my job is
I enjoy forming close working relationships with my customers. I get satisfaction knowing I have helped obtain the best settlement possible for each and every customer, working alongside a supportive and like-minded team.
James Little
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I have nearly 20 years of claims experience and for the last 15 years I have dealt predominately with personal injury litigation.
I have previously worked in house at Yorkshire Electricity Group and then for 8 years at Plexus Law. I have worked for Minster Law in my present role for 4 ½ years.
What I do
I build a strong working relationship with my clients from the time that I become involved with their claim, ensuring that they are aware of the steps required at each stage of the claim and providing advice and guidance throughout.
I ensure that the correct treatment, rehabilitation and medical evidence is obtained, in order that I can achieve the best possible outcome for each client, allowing them to move on with their lives.
The best part of my job is
Being able to work with an experienced and motivated team, all of whom strive to do the best for our clients.
There is no better reward than feeling you have made a real difference and obtained the best possible outcome for clients that have sustained significant and life changing injuries.
Joanne Somers-Wells
Specialisms
- Serious Injury
My background
I am qualified Solicitor with more than 10 years’ experience acting for Claimants who have sustained personal injury.
I began my legal career with Bridge McFarland Solicitors in 1999. They sponsored my studies through The Institute of Legal Executives, The Graduate Diploma in Law and The Legal Practice Course.
I qualified as a Solicitor in 2012 and worked for Bridge McFarland as an Associate Solicitor until joining Minster Law in September 2013.
What I do
I represent clients who have sustained serious injuries, acting in their best interests to rebuild their life’s following life changing accidents and securing them compensation for the injuries they have sustained.
The best part of my job is
I enjoy working within a team working towards achieving the same objective of attaining the best possible outcome for our clients.
John Gibney
Specialisms
- Serious Injury
- Accidents at Work
- Accidents on the Road
- Occupiers Liability Claims
- Highway Accidents
- Criminal Injuries Compensation
My background
I qualified to practice as a Solicitor in Australia, initially engaging in a wide range of general litigation including commercial disputes and planning and environment cases before deciding to specialise in personal injury law.
In 1998 I travelled to the UK and joined Tollers Solicitors, later becoming a Partner and developing extensive experience in managing complex high value personal injury cases involving brain injury, complex orthopaedic and multiple injuries. I have dealt with claims across the full spectrum of personal injury litigation including road traffic accidents, accidents at work, public liability claims, inquests and applications for criminal compensation.
I am a Director of the Acquired Brain Injury Forum of Northamptonshire and a member of the Law Society Personal Injury Panel.
What I do
I appreciate that taking on an insurance company following an accident involving a serious injury can be a daunting prospect. My role is to ensure that my client’s claim is dealt with as professionally and expeditiously as possible, and that my clients receive the rehabilitation and advice they need to obtain a just settlement. Put simply, my role is to fight on my client’s behalf to achieve this result.
The best part of my job is
I appreciate that my client’s accident is often a life changing event. The best part of my job is ensuring that through hard work and persistence I can ensure my clients and their families receive the compensation and assistance they need to help secure their future.
John O’Brien
Specialisms
- Complex Litigation
- Complex Injury
- Fraud
My background
I have spent 25 years in management initially in the oil industry. I decided to change career in 1995 entering the legal profession and eventually qualified as a Chartered Fellow of the Institute of Legal Executives in 2000. I have primarily worked in civil litigation and personal injury in particular. I have vast experience of working with injured clients and managing litigation teams.
What I do
I am Manager of the Complex Case Unit who handle the more difficult and challenging cases. I manage a specialist team who deal with such matters as complex litigation, complex injury and allegations of fraud. The team has a reduced caseload to ensure we can deal with the difficult issues that arise and in particular to give clients the bespoke service they need.
The best part of my job is
The team winning complex legal arguments and obtaining just compensation for clients as a result.
Jonathan Bamforth
Specialisms
- Brain Injury
- Spinal Cord Injury
- Injuries leading to amputation of one or more limbs
- Motorcycling accidents
My background
I have been a qualified solicitor for more than 20 years. Throughout that time I have only dealt with cases arising from accidents and clinical negligence.
For more than 12 years I have worked almost exclusively for clients who have suffered catastrophic injury.
What I do
I am the lead solicitor in a team of three dedicated catastrophic injury specialists.
We provide advice and support to our clients and their families from soon after their accidents to the day of settlement and beyond in many cases. My experience means that I understand all the issues faced by our clients and the need to provide straight forward advice in an approachable way.
Initially I feel that the most important part of our job is to ensure that our clients have the treatment, rehabilitation and financial support that they need whilst their claims are progressing. Once that is in place it is easier to concentrate on obtaining the evidence we need to ensure that our clients receive all the compensation that they are entitled to as a result of their accidents.
The best part of my job is
Working with a great team both inside and outside Minster and seeing the difference that we can make to our client’s lives and those of their families.
It is important to emphasise to all our prospective clients that instructing a solicitor who is a genuine specialist in this field will make a huge difference to the outcome of your claim and the support experienced whilst the claim is ongoing.
Kate Milton
Specialisms
- Serious Injury
- Motorcycle Accidents
- Fatal Accidents
- Accidents at Work
- Brain Injury
- Accidents on the Road
- Amputation Injuries
- Serious Multiple Orthopaedic Injuries
- Chronic Pain Disorders
My background
I have a solid background of legal knowledge from working in the legal sector for 25 years. I began my legal career when I was 18 years old working for a family run firm of solicitors in Kent.
After spending 5 years being exposed to many different areas of law, I moved to London and worked for Herbert Smith, a leading law firm within their Commercial Property Department .
I then moved to Guildford and started my specialist career in personal injury law with Websters Solicitors.
During this time, I studied law and 6 years later, I qualified as a Chartered Legal Executive.
To further develop my experience, I moved to Shoosmiths Solicitors as a Fee Earner within their Serious Injuries department and subsequently their Catastrophic Injury Department. This provided me with considerable experience in dealing with the most serious of injuries and where I developed my specialism of multiple orthopaedic injuries, amputation claims and chronic pain disorders.
I was also a panel member at the local Citizens Advice Bureau in Basingstoke.
In November 2013, I joined the new London Office at Minster Law which specialises in catastrophic and serious injuries.
I have extensive experience of litigation and am accredited as a Senior Litigator with APIL.
What I do
I am a Lead Fee Earner within the Complex Claims in London working with an Assistant. My priority is to ensure that I can devote the time and attention to each of my clients and provide a personal service. I pride myself on being accessible and personable and in making the process as “pain free” as possible. Every injured client has his or her own specific needs and objectives and I strive to work with both the injured party and their family to achieve the best possible outcome.
The best part of my job is
Being able to make a substantial difference to someone who has been seriously injured and to provide them with the opportunity to rebuild their lives after such a life changing event.
Kerry Hodsdon
Specialisms
- Serious Injury
- Brain Injury
- Chronic Pain
- Motorcycle Accidents
- Accidents on the Road
- Accidents Out & About
- Complex Litigation
- Professional Negligence
- Complaints
My background
I graduated from Northumbria University with an LLB (Hons) Exempting Degree in 2011. Whilst studying at University, I gained a real interest in Personal Injury law and realised that in my career, I wanted my main focus to be to help and assist people in what can be traumatic circumstances.
What I do
I work within the Complex Case Unit of Minster Law. My main area of specialism is assisting clients who have suffered injury which is unusual and complicated. In particular, brain injury/chronic pain. As part of the Complex Case Unit, I also deal with challenging cases involving technical areas of civil law and litigation. Ultimately, my aim is to obtain the best result for my clients despite the complex issues their case entails.
The best part of my job is
The satisfaction gained from helping clients in what can be a daunting and stressful process. Ensuring that they have all the relevant support and assistance needed throughout the life of their case and to restart their life upon settlement.
Kimberley Hesford
Specialisms
- Accidents on the Road
- Motorcycle Accidents
- Serious Injury
My background
I am in the process of qualifying to be a Legal Executive and have worked in a legal environment for over 15 years, specialising in Personal Injury work for the last 10 years.
What I do
I joined Minster Law in May 2012 and have always worked in our Multi Track Personal Injury Department. I provide assistance to two legal advisers. I assist with the progression of claims from beginning to end.
The best part of my job is
The role of a Litigation Executive is challenging especially when dealing with serious injuries. The role is rewarding as we strive to achieve the best possible outcome for our clients.
Kimberley Owen
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
- Complex claims
- Brain/head injury
- spinal cord injury
- Amputations
- Serious multiple othorpaedic inuries
My background
I'm a catastrophic and serious injury solicitor, with a particular interest and expertise in injuries to the brain and spine, amputations (both lower and upper limb) and complex orthopaedic injuries.
I have over 20 years’ experience of exclusively representing injured individuals, the majority of whom have sustained life changing injuries.
Prior to joining Minster Law in 2013, I was a Partner in several highly regarded personal injury law firms based in London.
What I do
I'm responsible for ensuring that my team members and I sensitively support and guide each injured individual and their family through the often lengthy and complex litigation process, and help them adjust as best as possible to their new circumstances.
By instructing highly respected experts and barristers, with whom I have worked for many years, I ensure that the best possible outcome is achieved for the client, not just in terms of financial compensation but also in relation to early access to treatment and the provision of care, aids and equipment.
The best part of my job is
Knowing that I make a significant difference to the life of each injured individual and their family by achieving the best possible outcome in the most appropriate timescale.
Kiran Habib
Specialisms
- Accidents on the Road
- Fast Track
- Multi-Track Claims
- Fraud
My background
I successfully completed the LLB Law Degree in 2007 achieving a 2:1 (Hons) grade. I went on to complete the Legal Practice Course at the College of Law, in York in 2009. I spent 18 months advising clients on Employment Law matters before spending one year dealing with Residential Conveyancing matters. Whilst at Minster Law, over the last 4 years I have worked in the Technical Claims Department where I helped navigate clients through the civil litigation court process in order to secure compensation following a road traffic accident. I was promoted to the Complex Case Unit in May 2013.
What I do
Within the Complex Case Unit I specialise in defending clients wrongly accused of Fraud. Allegations include staged/contrived accidents, occupancy, slam on, exaggerated injuries, LVI and no collision allegations. I undertake detailed forensic investigations, prepare witness evidence, assess credibility, attend conferences with clients and Barristers as well as liaise with third parties, medical experts, engineering experts and the Courts. I work hard on behalf of my clients to ensure a full and robust defence is presented to defeat the Fraud allegation and that clients are appropriately compensated for their injuries.
The best part of my job is
An allegation of Fraud is extremely distressing for anyone - more so when it is raised through no fault of your own and due to another’s negligence. I enjoy defeating allegations of fraud and going someway towards ensuring justice is delivered to my clients.
Kirsty Oldridge
Specialisms
- Serious Injury
My background
I have been working in Personal injury for 12 years. I started my career working as a Paralegal. I assisted a Partner in the firm before taking on my own cases. I qualified as a Chartered Legal Executive in July 2012 specialising in Personal Injury. I am experienced in dealing with Road traffic accidents, Employer’s liability and Public Liability.
What I do
I am an Assistant Legal Executive working in a team of 3 in the Catastrophic injury Department. In the team we deal with cases ranging from severe Orthopaedic injuries, spinal injuries and brain injuries. My role is to support the lead fee earner in assisting our clients through the claims process and obtaining the evidence needed to achieve the best result possible for our clients both in terms of compensation and Rehabilitation.
The best part of my job is
The best part of my job is assisting our clients achieve a good result both in terms of compensation and Rehabilitation. It is very rewarding seeing a client’s quality of life improved after they have suffered life changing injuries.
Lorna Barron
Specialisms
- Accidents on the Road
- Employers Liability
- Public Liability Accidents
My background
I have worked at Minster Law for over 4 years specialising in personal injury. I am currently working towards qualification as a Legal Executive.
What I do
I am a Legal Assistant to Neil Hollingworth and Verity Barley, assisting them with a range of serious injury claims. I am the first point of contact for the client by telephone or email and deal with any queries they may have. I also liaise with third parties such as medical agencies and treatment providers to ensure that our clients’ claims run as smoothly as possible for them.
The best part of my job is
I feel a great sense of satisfaction helping our clients to achieve the rehabilitation and compensation needed after a serious injury. It’s rewarding to be by a client’s side from the beginning to the end of the claims process.
Luke Howard
Specialisms
- Personal Injury Claims
- Fatal Claims
- Accidents on the Road
- Motorcycle Accidents
- Public Liability Claims
- Employer’s Liability Claims
- Criminal Injury Claims
My background
Qualified as a Solicitor in 2008 at Shoosmiths Solicitors before working in catastrophic injury for Greenwoods Solicitors in the South of England. Previous experience includes Defendant traumatic brain injury accidents valued at in excess of £1million.
What I do
I represent those and the families of those involved in serious and often life changing accidents as the Lead solicitor in one of our serious injury teams in York.
The best part of my job is
Getting clients the outcome they deserve and allowing them to rebuild their lives after traumatic and often life threatening events.
Mark Webley
Specialisms
- Accidents on the Road
- Brain injury
- Pain syndromes
My background
I started working in personal injury for a major insurer 24 years ago and moved into Defendant litigation in-house whilst studying part time to qualify as a Solicitor. I worked in Defendant litigation for 7 years and have now been working for Claimants for over 9 years. I have represented clients on a wide range of complex issues including chronic pain as well as working in a dedicated brain injury team for 3 years before joining Minster Law.
What I do
I work in the complex injury team handling claims for a wide range of types of injury on behalf clients. My job is to provide a service to my clients and work to maximise their damages.
The best part of my job is
I believe my years of experience working for insurers and Defendant Solicitors allows me to apply this knowledge to help my clients when seeking to obtain the best settlement. I enjoy the challenge of working on complex cases and applying detailed analysis to build a strong case and working with the client to bring about a good result.
Matthew Dunn
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I obtained a Law Degree from Leeds Metropolitan University in 1997 and completed my Legal Practice Course at Nottingham Law School. I have since qualified as a Legal Executive and have more than 15 years of experience of dealing with personal injury cases. This has included a wide variety of cases from being an assistant fee earner on catastrophic injury cases; acting on behalf of the personal representatives of the estate of the deceased in fatal accident’s; representing client’s accused of personal injury fraud and acting on behalf of individual’s who have gone on to suffer chronic pain and other complex injuries following an accident.
What I do
Serious injury claims require time and often a great deal of investigation to secure the best outcome for a client. I will ensure that I take all the appropriate steps to reach this conclusion and involve my client in this process as much as I can. I will try and use straightforward and plain English in my advice and communicate by email or telephone if preferred, as I find this tends to progress the claim quicker. If an interim payment can be obtained for the client, I will press hard for one to be released.
The best part of my job is
Getting the right outcome for my client and building a relationship with them where they know that if they send me an email or leave a message for me to contact them, that they will get a timely and appropriate reply. Being appreciated by my client’s for making a difference to their case is my biggest motivator.
Matthew Itson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Clinical Negligence
My background
Having recently completed the Graduate Diploma in Law, I am currently undertaking the Legal Practice Course with a Masters Qualification at the University of Law. Combined with my experience working at Minster Law Solicitors, I get to see the Law applied both in the classroom and to real life scenarios every day.
What I do
As a litigation executive, it’s my job to complete the day-to-day tasks so the Fee Earner can ensure the claim is progressing and the needs of the client are met. I liaise with and serve as a first point of contact for Rehabilitation Services, Medical Experts, Hospitals, Medical Agencies, Police and Ambulance Services, and the many other parties that are part of a personal injury claim. I also assist my Lead Fee Earner with legal and medical research and with keeping the Client updated with the latest information regarding their claim.
The best part of my job is
Being part of the Catastrophic Injury Team, I see what a detrimental effect a personal injury can have not only on the injured party, but on their entire family and social network. Being able to make the many hardships they face easier by giving them the necessary resources and treatment is rewarding and worthy work.
Matthew Sykes
Specialisms
- Accidents at Work
- Accidents Out & About
- Occupiers liability
My background
Alongside completing an advanced Apprenticeship in Business and Administration, I undertook a role in helping the unemployed find work. I joined Minster Law in October 2011 in one of the support teams mainly helping with finance issues and I moved to the Employment Liability and Public Liability department in February 2014.
What I do
My main duties are supporting and advising clients, as well as liaising with other third parties such as medical agencies. I support my file handler to help ensure cases are run as smoothly as possible.
The best part of my job is
My role consists of a variety of tasks; I am always coming across new situations and learning new skills along the way.
Michelle Hallowes
Specialisms
- Serious Injury, Motorcycle Accidents, Accidents on the Road
My background
I am a Solicitor and have worked and specialised in claimant road traffic accident claims for the last fifteen years. I started my legal career in 1998 at CS2 Lawyers (now Spencers Solicitors) and worked there for twelve years. During my time there I studied towards my legal qualification in CILEX and in 2006 qualified as a Chartered Legal Executive. I then completed the Legal Practice Course at Nottingham Law School leading to my qualification as a Solicitor in 2011. I joined the Multi Track department at Minster Law in February 2014.
What I do
I work in a team of three on a variety of serious injury and fatality cases. I assist a Lead Solicitor as well as being responsible for my own caseload of complex cases. My role involves dealing with all aspects of the case from the initial customer interview through to litigation and/or settlement.
The best part of my job is
Helping injured people and their families to obtain compensation and the support they need following a serious life changing accident.
Natalie Silver
Specialisms
- Employment liability
- Public liability
- Occupiers liability
My background
I graduated with a BA (Honours) degree in Applied Criminal Justice Studies at Bradford University which I thoroughly enjoyed. My next goal is to study a Masters in Law so I can progress further in my career. I have previously worked at the Crown Prosecution Service in Manchester where I worked closely with a QC and learnt the ins and outs of the Criminal Justice System.
What I do
I assist a Litigation Executive with everyday tasks, make initial call backs and general administration work.
The best part of my job is
I have only just recently joined the company but I enjoy every aspect of my job from assisting my Litigation Executive to helping solves client queries.
Natasha Goulden
Specialisms
- Accidents at Work
- Slips, trips and falls
My background
Since graduating from the University of Leeds in 2005 I have worked in the field of Personal Injury. I worked at a city centre claimant firm and qualified as a solicitor in 2011. I also have experience working for a defendant firm before returning back to the claimant side. I have been at Minster Law since January 2013 and have seen the department grow immensely.
What I do
I am a solicitor and work on a wide range of cases, from Accidents at Work to slips in shops and trips on pavements.
I deal with claims from inception until conclusion and will notify defendants of the claims, review and counter argue defences and disclosure and negotiate to settlement.
The best part of my job is
Helping clients through what is a stressful time and obtaining a successful settlement on their behalf.
Natasha Ismail
Specialisms
- Serious Injury
- Motorbike Accidents
- Accidents on the Road
My background
I finished my legal studies and started work at Minster Law in the Complex Claims Department.
What I do
I work alongside Lee Elmore. I am the first point of contact for clients and I am involved in client conferences, taking witness statements, liaising with clients, medical experts, employers and the Court.
The best part of my job is
Assisting and supporting clients and their families through a difficult time and ensuring they are suitably equipped for life after the claim ends.
Naveed Rashid
Specialisms
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I completed my LLB law degree in 2010, LPC in 2012 and pursued my legal career with Minster Law ever since. Currently working as a Litigation Executive, in a team in the Complex Claims department specialising in Employment liability and Public liability cases. This will prepare me for my future ambition to qualify as a Solicitor.
What I do
My role involves dealing with a very diverse caseload.
Daily tasks include managing our clients’ files from start to end, always looking to progress the claim and ensure our clients get the maximum compensation they deserve. Further, ensure the cases run smoothly, without any stress to our clients.
The best part of my job is
I take great satisfaction in helping people who are injured through no fault of their own.
Neil Hollingworth
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I have been acting for Claimants in Personal Injury cases since 2004 following my studies in Law and Business.
In 2010 I qualified as a Chartered Legal Executive and joined Minster Law in 2012 as a part of their expanding Complex Claims Department.
What I do
I act for Claimants who have suffered with catastrophic injuries following road traffic accidents. The majority of my clients tend to be motorcyclists who are particularly exposed to suffering life changing injuries.
I am passionate about my clients and I am committed to ensuring they receive the maximum amount of compensation whilst offering support and making the process easy to understand. I am aware of the devastating impact that serious injuries have on individuals and their families; physically, emotionally and financially.
The best part of my job is
I particularly enjoy meeting my clients from the outset on new cases and seeing their cases through to a successful conclusion.
Neil Parrott
Specialisms
- Complex Personal Injury Claims
My background
I graduated from Lancaster University in 2007 with a degree in Law and subsequently went on to study my Legal Practice Course at the College of Law, Chester. On completion of my studies I spent two years living and working in Sydney, Australia, followed by four months travel. I relocated to London in November 2011 where I commenced my legal career working in Debt Recovery, transferring to Serious Personal Injury in February 2013.
What I do
I work as Legal Assistant to John Gibney on a wide range of complex personal injury claims. Together we help guide clients through the litigation process, delivering practical legal advice in ways clients understand. I am involved in all aspects of each client’s claim from assisting with liability investigations, arranging rehabilitation, gathering medical evidence, liaising with other relevant third parties to the claim, to drafting comprehensive witness statements to support high value claims for care and assistance.
The best part of my job is
Meeting and building relationships with clients who have sustained serious injury and working with the client to help improve their quality life. I take satisfaction from being able to witness the progress clients make throughout their claim and seeing the positive outcome that results from the work I do.
Philip Austick
Specialisms
- Serious and Complex Injuries
- Motorcycle accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I have worked in the legal profession for over 32 years predominantly as a litigator and specialising within the field of personal injury. I qualified as a Fellow of the Institute of Legal Executives in 1994 and later completed my professional studies through De Montfort University Leicester and Leeds Metropolitan University before being admitted a solicitor in 2010. I was head of the personal injury team of Last Cawthra Feather Solicitors in Bradford before I moved to Minster Law. I was also a mentor for the University of Bradford was on the Law Society’s accredited panel of personal injury lawyers.
What I do
I am one of the lead Solicitor in the Catastrophic Injury Department based at the York Office. I represent Claimants who have suffered complex and catastrophic injuries often leading to life changing and devastating consequences. My role includes providing support for Claimants and their families and I adopt a practical approach toward their rehabilitation and throughout the claim process. This includes identifying and collating all lay and expert evidence required to maximise and achieve the most favourable outcome for their claim. I identify, appoint and liaise with other professionals including case managers, medical, non-medical and other suitable experts to assess the Claimant’s needs and work towards achieving a settlement. My role also includes guiding a Claimant so they can to understand the claim process and any aspects of law and rules governing the claim.
The best part of my job is
Promoting team work to achieve the best result possible for the Claimant and knowing that such team effort will both maximise the Claimant’s recovery prospects and the award of damages.
Rachel Sellers
Specialisms
- Motorcycle Accidents
- Serious Injury
- Accidents on the Road
- Accidents Out and About
My background
I graduated from Hull University in June 2009; I then went on to study my Legal Practice course, completing this in June 2011. I started working at Minster Law shortly afterwards. I qualified as a Chartered Legal Executive in October 2015 specialising in personal Injury. I then completed my Professional Skills Course in March 2017 and qualified as a Solicitor in July 2017.
What I do
I currently represent clients who have sustained a wide range of injuries, my main specialism is dealing with Motorcycle accidents, I deal with the day to day running of cases and work closely with clients in order to secure compensation and rehabilitation for the injuries they have sustained.
The best part of my job is
Making a difference to the lives of my clients and ensuring I obtain the best possible outcome for them.
Rebecca Clarke
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
Following my gradation from the University of Dundee with an LLB (Hons) in Law, I completed my Legal Practice Course at the College of Law York, specialising in Personal Injury and am currently working towards my CILEX Fellowship. I worked within the Road Traffic Accident department in a Leeds based firm before joining Minster Law’s Personal Injury team.
What I do
As a Legal Assistant, I am the first point of contact for our Clients who have sustained serious injuries, and look to keep them updated on the progress of their personal injury claim throughout the claims process. I provide assistance to my fee earner drafting letters of advice to Clients, correspondence to Defendant Solicitors and to the Courts.
The best part of my job is
Building a good relationship with our Client’s and taking them though their claim to a successful outcome.
Rebecca Fitton
Specialisms
- Accidents at Work
- Accidents on the Road
- Accidents Out & About
My background
15 years experience of personal injury claims both Claimant and Defendant.
What I do
I act on behalf of injured Claimant’s to help them recover compensation for injuries sustained in accidents.
The best part of my job is
Meeting clients and achieving the best settlement possible.
Richard Harwood
Specialisms
- Serious Injury
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I started acting as an accident lawyer in 1994 qualifying as a Solicitor in 1996. For 19 years I worked for the same firm of Solicitors in Lincolnshire where I was a Partner and head of the firm’s personal injury practice.
In this role I used to act for a small number of very seriously injured clients, guiding them through the legal maze of a personal injury claim by using plain English and always putting them, the victim first.
I have been a member of the Law Society’s specialist personal injury panel since 2001, and a member of Apil.
In 2001 in addition to acting for clients I started training and managing personal injury lawyers; I passionately believe that all clients deserve a great, personal service and that is what I have always tried to install in the lawyers I have trained.
What I do
I now lead a team of Solicitors at Minster Law who act for clients with serious injuries. Our cases can include fatal accidents, Motorbike claims, accidents at work or school, and accidents that can happen out and about. My role is to guide and work with the solicitors to help them achieve our goals of great client care and a job well done.
The best part of my job is
When you know you have made a positive difference to a persons life.
Roger Davis
Roger Davis
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I qualified as a solicitor in 2008 and spent five years at a well known regional law firm in Surrey. During that time I gained considerable experience acting for client’s with personal injury and clinical negligence claims who had sustained serious or catastrophic injuries including brain injury and amputations.
What I do
I joined the Complex Claims Department of Minster Law’s London Office in November 2013. Many of my clients have sustained serious injuries as a result of road traffic accidents, many of which are motorcyclists. My role is not only to secure compensation for my clients but also to ensure that they are receiving appropriate treatment to assist with their rehabilitation.
The best part of my job is
I take great satisfaction from guiding my clients successfully through what can be a very challenging process and resolving the issues that they face on a daily basis following a serious accident.
Roy Parmar
Specialisms
- Serious Injury
- Accidents on the road
- Accidents at work, public places and on third party premises
My background
Following school education in Birmingham and a Law Degree from Sheffield University, I returned to Birmingham to train, qualify [1994] and commence my professional career as a solicitor. Whilst gaining experience in personal injury work I completed the Masters in Business Administration [MBA] postgraduate degree.
What I do
I have only ever acted for the injured party. My clients appreciate the benefit of continuity as I represent them from the very first discussion about the claim to the receipt of compensation. They enjoy the benefit of many years’ of experience and expertise made available to them in areas such as road traffic accidents, accidents at work, in public places and on third party premises. In handling claims my aim is to take away from clients the stress and worry of the legal side of the accident whilst they concentrate on getting other aspects of their life affected by the accident back on track.
The best part of my job is
Satisfaction from sharing my legal knowledge and experience with clients in a jargon-free way and delivering the best possible outcome for them, in court if necessary.
Samantha Isherwood
Specialisms
- Accidents on the Road
- Motorcycle Accidents
- Accidents at Work
My background
I started my legal career in a high street firm in which I worked for over 8 years assisting Solicitors, exploring various aspects of law, such as conveyancing, family law, wills and probate and personal injury. I decided that personal injury law was the industry that I would like to settle into and I obtained a Legal Assistant role at Minster Law in 2013. I provide assistance to Fee Earners in the Multi-Track Department, which deals with more serious injuries and complex claims. I am currently undertaking legal studies in Cilex Level 6 Professional Diploma in Law and Practice.
What I do
My role is to support Fee Earners in assisting our clients and ensuring that they have a smooth journey through the claims process. I assist in obtaining the evidence needed to achieve the best possible result and maximum compensation for the client.
The best part of my job is
Getting to know the client and being part of a team that helps clients get the compensation that they need and deserve to move forward with their lives following their accident.
Sandy Gilfillan
Specialisms
- Accidents on the Road
- Personal Injury
My background
I am an Associate member of CILEX having completed three years of studying and then one final year to complete which I am due to commence in September 2014. I have been employed as a Litigation Executive with Minster Law for over seven years but have 15 years experience in the personal injury sector handling both Claimant and Defendant matters.
What I do
I have conduct over a wide range of personal injury claims which are predominantly Fast Track road traffic accidents in nature but with a small amount of Multi Track in addition. The cases I deal with can be complex in nature and as such my case load is kept relatively low so I can dedicate more time to my clients’ needs. My role includes liaising with all parties to assist in negotiating settlement, the drafting of all court documents and witness statement and where it is deemed necessary to carry out client visits for more detailed instructions.
The best part of my job is
The part of my job that brings me the most satisfaction is the point where a difficult, complex claim reaches conclusion and your client acknowledges the hard work you have put into the claim to resolve it on their behalf.
Sarah Patten
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
- Criminal Injury
My background
I started my legal career working as a paralegal in 2004 in the field of Claimant Personal Injury and qualified as a Solicitor in April 2007. Since this time I have solely worked as a Claimant personal injury lawyer, largely representing victims of workplace accidents and occupational disease.
What I do
I am based in the catastrophic injury department and assist a senior solicitor with a caseload of complex and high value cases including spinal injury, severe orthopaedic injury and acquired brain injury cases. In short our aim is to achieve the best possible outcome for our clients both in terms of maximising the claim and putting treatment and care provisions in place for the future. This involves liaising with a variety of parties including experts and rehabilitation providers, carrying out quantum calculations and drafting Court documents.
The best part of my job is
I get a great sense of satisfaction from achieving the best possible result for our clients, who are essentially innocent victims of wrongdoing. Often the injuries are life changing and have far reaching consequences.
Shairoz Ahmed
Specialisms
- Personal Injury
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Credit Hire Fraud
- Low Velocity Impacts
My background
I have worked in Claimant Personal Injury since 2006 and qualified as a Solicitor in 2009. After qualifying I soon developed into a managerial role at the firm I worked for at the time, where I managed a team of fee earners and ran a mixed case load of multi track cases dealing with serious injury and fraud. I joined Minster Law in 2012 and focused solely on serious injury accident claims.
What I do
I represent clients who have been involved in accidents sustaining serious injuries. I am involved in the day to day running of their claims, ensuring my client’s and their families receive the appropriate support they need such as rehabilitation and immediate financial support. I guide my client’s through the claims process and ensure the journey is as smooth as possible. My role involves dealing with all aspects of the claim from the initial call to settlement or litigation process.
The best part of my job is
The best part of my job is to be able to help victims of accidents who have sustained life changing injuries, by providing the right support in relation to their immediate needs such as rehabilitation and/or financial support and in getting the right outcome for my client.
Shaun Walker
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Industrial disease
My background
After qualifying in 1992 I spent the first 3 years as a construction law litigator, before working on a mixture of Claimant/Defendant Personal Injury work - I established my own Personal Injury Claimant department of 30 staff. I left Beachcrofts in 2002 and focused on group action industrial disease claims and mesothelioma claims. I have dealt with Catastrophic Personal Injury claims at work or as a result of a road traffic accident, throughout my career. I was a Partner/Head of Department at a medium sized firm for 3 years before joining Minster Law’s Catastrophic team in June 2012.
What I do
Catastrophic injury claims are about more than securing compensation. In my view, rehabilitation is an area which has more value, as it presents an opportunity to make a material difference to the life of the seriously injured Claimant. I pride myself on providing a “holistic service” to clients providing help wherever I can on issues affecting them and which are not necessarily connected with the claim.
The best part of my job is
Making a difference to the quality of life of the seriously injured Claimant. Team work is essential in this line of work and the support offered by Minster Law to the seriously injured Claimant is excellent. The client always has the comfort of knowing that one of the three individuals, who are regularly working on their file, will always be available to provide assistance.
Simon Marshall
Specialisms
- Accidents on the Road
- Employers Liability
- Public Liability
- Occupiers Liability
My background
I began my legal career in 1998 at Rotherham Magistrates’ Court. I moved to a Solicitors in 1999 for 6 years dealing with claims arising from road traffic accidents. I qualified as a Legal Executive in 2008 and subsequently moved to other firms to deal with different types of accident claims before joining Minster Law in 2014. I have experience in dealing with many types of multi-track claims, including road traffic accidents, accidents at work, and trips and slips.
What I do
I work in the Complex Claims department dealing with my own portfolio of claims from start to finish, which includes co-ordinating rehabilitation needs, conducting liability investigations, obtaining early interim payments, collating medical evidence, and dealing with all aspects of any required Court proceedings.
The best part of my job is
Seeing claims through to positive conclusions for my clients, knowing that I have achieved the best possible outcome.
Sonny Singh
Specialisms
- Serious injury
- Motorcycle Accidents
- Accidents on the Road
- Accident Out & About
- Accident at Work.
My background
I completed my Law degree at Leeds Metropolitan University, after which I went on to work for a high street firm dealing with Personal Injury before joining Minster Law Solicitors in 2011. Having previously worked in Private Client, I now provide assistance to a Fee Earner in the Multi-Track team.
What I do
I assist Marcella Nathanson with the day to day running of her high value case load. My responsibilities are focused around ensuring all cases are progressed in a timely manner and the customers receive the highest standard of care.
The best part of my job is
Working as part of a highly skilled and experienced team who constantly strive to do the utmost for our customers.
Thomas Beech
Specialisms
- Fatalities
- Serious Injuries
- Motorcycle Accidents
- Accidents on the Road
My background
After obtaining my Law degree and Legal Practice Course, I started working at Minster Law. I have specialised in Personal Injury since 2011.
What I do
I assist one of our Senior Solicitors to look after some of our most seriously injured clients. Together we work hard to ensure that our clients get the very best advice, rehabilitation and compensation.
The best part of my job is
Building a solid relationship with clients whilst working within a very knowledgeable and experienced team. This allows us to achieve the best possible outcome for our clients.
Tom Streamer
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I graduated with my LLB from University of Hertfordshire in 2008 and completed my Legal Practice Course at Nottingham Law School in 2010. Before starting at Minster Law I was a Senior Legal Advisor at Irwin Mitchell Solicitors in Sheffield advising on a wide range of private and commercial issues.
What I do
My typical day to day role includes advising and taking instructions from customers, liaising with medical experts, third party insurers and Defendant solicitors. I routinely draft statements of case and prepare court papers. I also prepare witness statements from customers and others. I regularly arrange conferences with Counsel and when possible attend joint settlement meetings.
The best part of my job is
Working as part of a highly skilled and experienced team who constantly strive to do the utmost for our customers.
Victoria Claridge
Specialisms
- Brain Injury
- Spinal Injury
- Amputation
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I have worked in Personal Injury since 2007. Since qualifying in October 2009 I have only practised as a Claimant Personal Injury Solicitor. I have particular experience in cases involving brain injury, spinal injury and amputation.
What I do
I seek to obtain the best outcome for our clients not only in relation to the final settlement but also in relation to our clients’ rehabilitation needs both during the life of the claim and for the future. Rehabilitation is a vital aspect of any serious injury claim and will be given paramount importance from the outset.
As well as all the anticipated losses associated with a serious injury claim such as loss of earnings, accommodation etc. our aim is to consider every case individually. Everyone is different and as a result everyone’s requirements and future needs are different. Therefore we pride ourselves in really understanding our clients and seeking to recover damages that not only provide financial security and cover our clients’ future needs but damages that allow them to return to their pre-accident lifestyle as far as they are able and to enable them, wherever possible, to continue to have a fulfilling life.
The best part of my job is
Knowing that I have helped to secure compensation that allows our clients to be financially secure and have what they need for the future is very rewarding. Our clients’ injuries are often life changing and can have devastating effects on their family and friends. Being a part of the rehabilitation process and knowing I have assisted in their recovery is definitely the best part for me.
Wasif Rasul
Specialisms
- Accidents at Work
- Accidents on the Road
- Accidents Out & About
My background
I have been in a customer service and sales background all my working life. After doing my A Levels I worked for a small claims management firm gaining experience before moving to Minster Law.
I started at Minster Law in May 2012 as part of the National Accident Helpline Team and have now moved onto a role as a Litigation Executive.
What I do
I work alongside a very experienced Solicitor and we handle a case load dealing with Employment, Occupiers and Public Liability claims.
The best part of my job is
I enjoy working in a culture that is highly focused but friendly and supportive in developing my legal skills.
My job is satisfying as I get to know all of our customers on a personal basis. I know making a Personal Injury claim can be very confusing, so my job is to make it as easy as possible for the customer.
William Lee
Specialisms
- Employers, Occupiers and Public Liability Claims
My background
I started working life in insurance company where I first became involved in personal injury claims. I then “swapped sides” and worked for law firms in Peterborough and Leeds before joining Minster Law in November 2012, building up over 15 years’ experience along the way.
What I do
I pursue personal injury claims mainly on behalf of clients who have suffered accidents at work or been injured as a result of tripping or slipping.
The best part of my job is
The satisfaction that comes with bringing a claim to a successful conclusion and securing the compensation the client deserves.
