Meet our team
Minster Law has a team of around 500 employees whose focus is on improving the lives of our customers. In addition to this, we work alongside hundreds of industry specialists in order to provide the best possible care and support for those experiencing personal injury.
Alex McBride
Specialisms
- Accidents at work
- Accidents on private property
- Highway trips and slips
- Accidents arising out of defective products
My background
I studied at the University of Chester and Chester College of Law, before completing a training contract in Manchester. I have been employed as a solicitor with Minster Law since March 2014.
What I do
I am a Claimant solicitor in the complex claims team in Wakefield. I work closely with Claimants, insurers and solicitors in securing compensation where injury has resulted from negligence. I progress claims as quickly as possible, in ensuring that people who have suffered such accidents can benefit not only from compensation, but rehabilitation treatment to assist their recovery as far as possible following such life changing accidents.
The best part of my job is
I find it extremely rewarding to secure closure and compensation for people who have suffered such accidents, and particularly enjoy being an integral part of a skilled team working to recover the compensation which our client’s deserve.
Amy Tollyfield
Specialisms
- Accidents at Work
- Complex Claims
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I have a very strong customer service and sales background, so after graduating from University in 2013 I decided that I wanted to take my skills further and pursue a career in law.
I started at Minster Law in November 2013 as a legal assistant working on accidents at work and accidents out and about claims. As my skillset and passion for law and client satisfaction grew, I was lucky enough to be accepted as a Paralegal in our Multi-track department in December 2015, where I now work with an Associate Solicitor on high value catastrophic personal injury claims.
What I do
I work along side one of our Associate Solicitors and provide support with their case load of serious, high value road traffic accident claims.
Together we help our clients not only with the day to day handling of their case but also with any necessary rehabilitation needed to get them on the road to recovery, which we feel is incredibly important.
The best part of my job is
Receiving positive feedback from our clients and knowing that we have helped and supported them in a very difficult point of their life.
Andrew Sloan
Specialisms
- Complex orthopaedic injuries
- Subtle Brain Injuries
- Complex Regional Pain Syndrome
- Chronic Pain
- Somatisation
- Chronic Pain
My background
I Qualified as a solicitor in 2001, Prior to this I was an assistant on a high profile sports injury claim. I then worked for a well known national firm, where I became an Associate Solicitor after three years. After 9 years I left to start my new journey at Minster Law.
In my spare time I enjoy running and I am a qualified running coach. I am also a Welfare and Club Development Officer for Tadcaster Harriers.
What I do
I currently manage a team of six solicitors as my role as an Associate and I am involved in a number of projects with regards to the development of case management systems. I also arrange external training via Counsels Chambers. I run a case load which range from severe brain injury to multiple orthopaedic injuries.
The best part of my job is
I enjoy the challenges faced in representing severely injured claimants. I relish the opportunity to represent claimants and assisting them in trying to put them back in the position as best we can but for the accident. I enjoy taking on the insurers and the client contact and relationships that I build with my clients.
Anthony Doodson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Serious Orthopaedic Injuries
- Fatal Accident Claims
- Brachial Plexus
- Peripheral Nerve Injuries
My background
I have worked in personal injury claims since 2000 and qualified as a solicitor in 2003. I worked on serious injury cases for 8 years at Cogent Law in Leeds and then moved to Minster Law where I have developed my career further. I currently work on cases where people have suffered the most serious and life changing injuries in an accident.
What I do
I try to put myself into the shoes of the injured person and think about what I would need and want in their situation. I then put this into practice through gathering medical evidence, arranging appropriate rehabilitation and interim payments, constructing the most advantageous claim that I can and then negotiating the best settlement possible.
The best part of my job is
I like to feel that I can make a difference to people who have had a negative life-changing experience.
Charlotte O’Shea
Specialisms
- Motorcycle Accidents
- Serious Injury
My background
I graduated from the University of York with a degree in Psychology in 2010. I began work at Minster Law in 2010. Since joining Minster Law, I have worked in a number of departments on both litigated and un-litigated claims. I am currently studying through CILEX working towards a Level 3 Professional Diploma in Law and Practice.
What I do
On a daily basis I am the first port of call for clients, providing updates and addressing any queries or concerns that they may have. I also draft witness statements and liaise with various other bodies from medical professionals to insurers in order to ensure the necessary information is obtained promptly to progress and evidence our client’s claims.
The best part of my job is
The best part of my job is making a real difference to those who are facing a challenging period in their lives.
David Sears
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Clinical Negligence
- Brain injury
- Spinal cord injury
- Serious orthopedic injury
My background
I graduated with LLB (hons) in 2000 and studied the Legal Practice Course at the College of Law in 2001/2002. I worked as a Paralegal and then a Trainee Solicitor and qualified in 2005. My training contract was primarily focussed on personal injury claims and on qualification I practiced within this area and developed expertise and experience in dealing with cases involving complex medical and legal issues including high value personal injury and clinical negligence claims. I joined Minster Law in 2013 and have specialised in pursuing claims for very seriously injured customers ever since.
Away from work I enjoy spending time with my family and West Highland White Terrier, who provide a great deal of fun. When time and babysitters allow I also enjoy dining out.
What I do
I am an Associate Solicitor which is the most senior role in the business with responsibility for pursuing cases as well as providing supervision to a team of colleagues as well as providing leadership within the department and wider business.
I am passionate about my work in supporting our clients with the most serious injuries such as brain injuries and spinal cord injuries. I work on some of the business’ most complex and high value claims. My role is to support my clients and their families through the claim and rehabilitation process and obtain the evidence needed to achieve the best outcome for them in their claim. I liaise with Case Managers and other specialists to assess my clients’ needs to identify how we can help them move forward from their accident and achieve the best outcome for them through rehabilitation and by obtaining the necessary equipment, accommodation etc, that they require to live the best lives that they can. I work alongside the best barristers as part of the legal team for my clients and I instruct some of the finest experts to achieve the very best outcomes for my clients.
The best part of my job is
The satisfaction of using my experience and skills to help customers and their families throughout their claim and knowing that I have made a significant positive difference to their lives and provide a more secure and positive future. Some of the progress made by even some of my most seriously injured clients has been very satisfying and knowing the difference that I can make when working with my clients and a wider team makes me strive to excel in the work that I do.
Edel Selby
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Industrial Disease
My background
I have worked in Claimant Personal Injury since 2005. I qualified as solicitor in June 2008 at which time I was made an Associate in the firm I was then working in. I have always run a mixed Personal Injury case load dealing with Road Traffic Accidents, Employers Liability and Public Liability. As part of this I have also dealt with all aspects of Industrial Disease work, from Noise Induced Hearing Loss to Mesothelioma claims. I joined Minster Law’s specialist Catastrophic Injury team in September 2012.
What I do
Catastrophic injury claims are about more than a monetary award. Although we deal with very high value cases the most important thing for most of our clients is to try and gain some semblance of their life before the accident, be it through physical or psychological rehabilitation. One of the most important things we do is to guide clients and their families through what is, for most people, one of the toughest and most challenging times of their lives.
The best part of my job is
Making a real difference to the quality of life of our seriously injured clients. Unfortunately most of them will never make a complete recovery but we can put the structures in place to make their lives and their family’s lives as comfortable as possible. The difference that the right support can make to the client and their families is immense and it is a real privilege to be able to implement that.
Eleanor Thompson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I completed my Law degree at the University of Hull and Post Graduate Diploma in Legal Practice at the University of Sheffield. I spent four years working in a high street firm in South Yorkshire working in the Personal Injury and Court of Protection departments before moving to Minster Law.
What I do
I currently represent clients who have sustained a wide range of serious injuries. I work closely with clients in order to secure compensation and rehabilitation for the injuries they have sustained.
The best part of my job is
Being able to work closely with clients on a daily basis, and being able to make a difference following a serious injury.
Emma Webb
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I did a Criminology Degree and upon graduation, secured a job at a personal injury law firm. I very quickly realised this was the job for me so commenced the 4 year training to become a Chartered Legal Executive.
Since 2002 I have been acting on behalf of claimants pursuing personal injury claims on their behalf. These have ranged from road traffic accidents to accidents at work.
I have worked in Central London for the majority of my career and more recently work from home and out of the Wakefield office.
My work and my two young children keep me extremely busy.
What I do
I now work in the Multi-Track department working alongside some amazing lawyers for client’s with the most severe injuries.
I act for client’s with a range of injuries varying from amputations, head injuries, serious orthopaedic and psychological injuries.
I am an Assistant Fee earner working alongside Philip Austick on his high value catastrophic cases.
The best part of my job is
I am passionate about helping client’s and their families through what is usually one of the most difficult times in their lives.
To be able to make a real difference to a client’s day to day life by aiding access to rehabilitation, prosthetics, aids and equipment, treatment and specialist advice is so worthwhile.
I really appreciate the trust that client’s and their families place in us as their lawyers and the relationships that are formed over the time their case is progressing.
James Little
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I have nearly 20 years of claims experience and for the last 15 years I have dealt predominately with personal injury litigation.
I have previously worked in house at Yorkshire Electricity Group and then for 8 years at Plexus Law. I have worked for Minster Law in my present role for 4 ½ years.
What I do
I build a strong working relationship with my clients from the time that I become involved with their claim, ensuring that they are aware of the steps required at each stage of the claim and providing advice and guidance throughout.
I ensure that the correct treatment, rehabilitation and medical evidence is obtained, in order that I can achieve the best possible outcome for each client, allowing them to move on with their lives.
The best part of my job is
Being able to work with an experienced and motivated team, all of whom strive to do the best for our clients.
There is no better reward than feeling you have made a real difference and obtained the best possible outcome for clients that have sustained significant and life changing injuries.
Joanne Somers-Wells
Specialisms
- Serious Injury
My background
I was sponsored by former employers to undertake CILEX and qualified as a Legal Executive. Subsequently I went on to complete the Graduate Diploma in Law and Legal Practice Course at Nottingham Law School to qualify as a Solicitor. I undertook my training by distance learning, whilst working and having a young family.
I have been working in personal injury since 2001.
What I do
As part of the MAPP team I assess new cases into the business to determine whether they are multi track value and allocate them to a fee earner in Multi track.
Additionally, I review cases already within the business to assess their value, draft case plans and allocate to multi track if they are of sufficient value.
I undertake regular training to colleagues within CSC and fast track teams to assist them in identifying multi track cases.
The best part of my job is
Being in a position to assist clients who have been recently seriously injured in accidents in allocating their cases to experienced Solicitors who are going to be able to help them on their road to recovery and obtain damages to ensure they are adequately compensated for their injuries.
John Gibney
Specialisms
- Serious Injury
- Accidents at Work
- Accidents on the Road
- Occupiers Liability Claims
- Highway Accidents
- Criminal Injuries Compensation
My background
I specialise in handling complex and high value cases on behalf of claimants involving traumatic brain injury, complex multiple orthopaedic injuries, amputation claims, and cases involving chronic pain conditions.
I joined Minster Law in November 2013, working initially in the firm’s London office, and was promoted to the role of Associate Solicitor in 2016.
I qualified as a solicitor in Australia in 1995. Initially I engaged in a wide variety of commercial litigation and planning and environmental disputes, which included cases in the Queensland Supreme Court and Court of Appeal. At the same time I also had conduct of several high value personal injury cases conducted in the District and Supreme Courts.
In 1998 I moved to the UK and became a partner at a leading regional personal injury firm, and since then have specialised in personal injury litigation and have dealt with cases involving the full spectrum of personal injury litigation, including road traffic accidents, accidents at work, public liability claims, inquests and applications for criminal compensation.
I am an experienced advocate and regularly conduct my own applications and interlocutory hearings.
I am a Director and current Treasurer of the Acquired Brain Injury Forum of Northamptonshire, an organisation which brings together services from the public, independent and voluntary sectors who are working with people who have suffered a brain injury and their families, and works to raise awareness and provide information and education regarding issues surrounding acquired brain injury.
I have been a member of the Law Society Personal Injury Accreditation Panel since 2008.
Outside of the office I was previously a keen rugby player and after hanging up my boots now maintain my fitness by hiking and running, and have completed the Manchester Marathon on two occasions.
What I do
I appreciate that taking on an insurance company following an accident involving a serious injury can be a daunting prospect. My role is to ensure that my client’s claim is dealt with as professionally and expeditiously as possible, and that my clients receive the rehabilitation and advice they need to obtain a just settlement. Put simply, my role is to fight on my client’s behalf to achieve this result.
The best part of my job is
I appreciate that my client’s accident is often a life changing event. The best part of my job is ensuring that through hard work and persistence I can ensure my clients and their families receive the compensation and assistance they need to help secure their future.
John O’Brien
Specialisms
- Complex Litigation
- Complex Injury
- Fraud
My background
I have spent 25 years in management initially in the oil industry. I decided to change career in 1995 entering the legal profession and eventually qualified as a Chartered Fellow of the Institute of Legal Executives in 2000. I have primarily worked in civil litigation and personal injury in particular. I have vast experience of working with injured clients and managing litigation teams.
What I do
I am Manager of the Complex Case Unit who handle the more difficult and challenging cases. I manage a specialist team who deal with such matters as complex litigation, complex injury and allegations of fraud. The team has a reduced caseload to ensure we can deal with the difficult issues that arise and in particular to give clients the bespoke service they need.
The best part of my job is
The team winning complex legal arguments and obtaining just compensation for clients as a result.
Jonathan Bamforth
Specialisms
- Brain Injury
- Spinal Cord Injury
- Injuries leading to amputation of one or more limbs
- Motorcycling accidents
- Catastrophic Injury
- Brachial Plexus injury
My background
I spent most of my school life at Leeds Grammar School in West Yorkshire and from there went to the University of the West of England (Bristol Polytechnic at that time) where I completed a Law Degree and qualified as a solicitor in 1994.
I initially worked in a large general practice firm in Leeds and Bradford where I specialised in personal injury and clinical negligence law from day one and have done nothing else throughout my career.
I worked for the above firm for 10 years, eventually heading up the personal injury and clinical negligence department.
I worked for 2 other firms for periods of 4-5 years each after leaving the above practice to give me a greater breadth of experience and gained further management experience along the way.
I joined Minster Law in 2009 specifically to provide a high quality and personalised service to our most seriously injured clients.
What I do
For more than 10 years I have worked solely in the area of catastrophic personal injury claims, representing clients with the most serious injuries imaginable.
My aim is to provide a service tailored to each client individually. Every client is different and I always respect that. Sometimes that means speaking to a client several times a week and in other cases clients may want contact less frequently.
I work as part of a small team on all our cases. There will always be an assistant fee earner working with me to ensure that our clients have two points of contact throughout their claim.
We work with the best experts and barristers in their respective fields to ensure that our client’s cases are prepared as thoroughly as possible. We are only able to do this due to the experience gained over many years. There are areas of claims involving the most serious injuries that are very different to cases involving other personal injury cases (even many that are of significant value in their own right).
My ethos is to treat people as I would want to be treated by a professional person working for me. I would want someone who was easy to get on with but utterly professional, someone who treated me fairly and honestly but was tough with the other side (but not to the point where that became counter-productive) and I would want someone who considered my specific needs rather than applying the same approach to every case.
The best part of my job is
Working with a great group of people to make a real different to our clients at what is often the most difficult time of their lives.
Litigation is often difficult in these cases with insurance companies wanting to restrict the amount they have to pay out but getting to the end of a case with a client who knows that we have achieved a good settlement for them and they will have the money and support they need to live a full and happy life going forward is a great feeling.
Minster Law’s resources are such that we can be wholly client focused – this allows us to devote all our time and thought to getting the very best outcomes for the people we work for.
Kerry Hodsdon
Specialisms
- Serious Injury
- Brain Injury
- Chronic Pain
- Motorcycle Accidents
- Accidents on the Road
- Accidents Out & About
- Complex Litigation
- Professional Negligence
- Complaints
My background
I graduated from Northumbria University with an LLB (Hons) Exempting Degree in 2011 and started working for Minster Law in January 2012.
Whilst studying at university, I gained a real interest in Personal Injury law and made the decision to spend my career improving the lives of those who have suffered a serious injury.
I qualified as a solicitor in 2016, specialising in complex personal injury claims.
Outside of work, I am a mentor for students at the University of Law, providing an insight into life in practice.
Minster Law provides a friendly, rewarding environment which is client focussed in order to provide the best journey tailored to each individual.
What I do
I assist one of the lead catastrophic injury solicitors on a number of cases involving severe orthopaedic, spinal and brain injuries.
I seek to ensure that the best outcome is obtained for clients in relation to both settlement and rehabilitation needs, both throughout the claim and for the future.
My role includes liaising with clients and other parties on a day to day basis, attending conferences, drafting legal documents and carrying out any work necessary to progress a claim from commencement to conclusion.
The best part of my job is
The satisfaction gained from helping clients in what can be a daunting and stressful process. Ensuring that they have all the relevant support and assistance needed throughout the life of their case claim and to be able to carry on with life upon settlement.
Kimberley Hesford
Specialisms
- Personal Legal Services
- Motorcycle Accidents
- Serious Injury
My background
I have worked at Minster Law since 2012 and have a background in Serious Injury and costs work. I have worked in a legal environment for over 15 years.
What I do
I currently work in our Personal Legal Services Department as a Legal Helpline Advisor and I have been in this role for over a year. The helpline provides general legal advice on all legal matters.
The best part of my job is
The role that I currently do is rewarding. No two calls are ever the same and it always feels like you have helped someone once the call has ended.
Kirsty Oldridge
Specialisms
- Serious Injury
My background
I have been working in Personal injury for 12 years. I started my career working as a Paralegal. I assisted a Partner in the firm before taking on my own cases. I qualified as a Chartered Legal Executive in July 2012 specialising in Personal Injury. I am experienced in dealing with Road traffic accidents, Employer’s liability and Public Liability.
What I do
I am an Assistant Legal Executive working in a team of 3 in the Catastrophic injury Department. In the team we deal with cases ranging from severe Orthopaedic injuries, spinal injuries and brain injuries. My role is to support the lead fee earner in assisting our clients through the claims process and obtaining the evidence needed to achieve the best result possible for our clients both in terms of compensation and Rehabilitation.
The best part of my job is
The best part of my job is assisting our clients achieve a good result both in terms of compensation and Rehabilitation. It is very rewarding seeing a client’s quality of life improved after they have suffered life changing injuries.
Lorna Barron
Specialisms
- Road Traffic Accidents
- Motorcycle Accidents
- Employers Liability
- Public Liability
- Serious Injury
My background
I have been working in Personal Injury since 2004 and began working at Minster Law in 2011, specialising in Serious Injury. I obtained by CILEx qualification in 2019.
I am passionate about providing the best care for my clients and securing rehabilitation and interim payment to help their severe injuries.
In my spare time, I enjoy going to gym, socialising with friends and travelling. I’m also a big Game of Thrones fan.
What I do
I am often the first point of contact for clients and deal with any queries they may have. I am usually client’s day to day contact, supporting them with their everyday needs. I also liaise with third parties such as medical agencies and treatment providers to ensure that our clients’ claim run as smoothly as possible.
The best part of my job is
I feel a great sense of satisfaction helping our clients to achieve the rehabilitation and compensation needed after a serious injury. It’s rewarding to be by a client’s side from the beginning to the end of the claims process. It’s great to build working relationships with my clients and understand all their needs.
Luke Howard
Specialisms
- Personal Injury Claims
- Fatal Claims
- Accidents on the Road
- Motorcycle Accidents
- Public Liability Claims
- Employer’s Liability Claims
- Criminal Injury Claims
My background
I have 11 years PQE and have worked in a range of legal sectors. I commenced my work in law as a Paralegal in the Serious Crime department of a leading criminal practice in East London and learned exceptional client care skills through my prison visits with clients. I have also worked in general civil litigation and have spent the majority of my personal injury career as a Defendant Solicitor dealing with catastrophic injury claims and EL/PL matters.
I am a keen photographer/astrophotograher and enjoy kayaking/boating as a more active pursuit.
I am an amateur close up magician who once considered joining the Magic Circle!
What I do
I have worked as a Solicitor for Minster Law and have now moved into a support role in order to help grow the business and develop the Multi Track department.
The best part of my job is
Building relations between Multi Track and the other departments within Minster.
Mark Webley
Specialisms
- Accidents on the Road
- Brain injury
- Pain syndromes
My background
I started working in personal injury for a major insurer 24 years ago and moved into Defendant litigation in-house whilst studying part time to qualify as a Solicitor. I worked in Defendant litigation for 7 years and have now been working for Claimants for over 9 years. I have represented clients on a wide range of complex issues including chronic pain as well as working in a dedicated brain injury team for 3 years before joining Minster Law.
What I do
I work in the complex injury team handling claims for a wide range of types of injury on behalf clients. My job is to provide a service to my clients and work to maximise their damages.
The best part of my job is
I believe my years of experience working for insurers and Defendant Solicitors allows me to apply this knowledge to help my clients when seeking to obtain the best settlement. I enjoy the challenge of working on complex cases and applying detailed analysis to build a strong case and working with the client to bring about a good result.
Matthew Dunn
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Complex claims
- Fatal Accidents
- Orthopaedic Injuries
- Chronic Pain
- Brain Injury.
My background
I have worked as a personal injury lawyer for over 18 years. I have experience of Defendant work dealing with catastrophic injury cases. I have also worked in a high street firm dealing with their serious injury case-load.
I joined Minster Law in 2008 and spent some time working in their complex case unit – which at the time dealt with complex litigation, complex injuries, vulnerable client’s and fraud allegations.
I have worked in the Multi Track department at Minster Law now since 2014 and I run a team of lawyers managing a case load of various multi track personal injury work ranging up to a value of £500,000+.
My overall experience is very much geared to serious and high value personal injury cases and litigation.
What I do
I run a small case load of catastrophic injury cases and have day to day support from a small team with these. My days are spent reading and preparing documents; discussing cases over the phone; meeting client’s; attendance at settlements meetings and conferences. I also manage a team of lawyers who run their own cases to a value of about £50,000 - £100,000.
The best part of my job is
Meeting my client’s face to face and explaining their case to them. They are often anxious or frustrated about their case before we get to meet and it really helps them understand things and settle’s any worries. It also puts a personal touch to the case and makes a connection which benefits the case in the longer run and contributes to a better outcome for my client. Sometimes the old ways are the best!
Matthew Itson
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Clinical Negligence
My background
Having recently completed the Graduate Diploma in Law, I am currently undertaking the Legal Practice Course with a Masters Qualification at the University of Law. Combined with my experience working at Minster Law Solicitors, I get to see the Law applied both in the classroom and to real life scenarios every day.
What I do
As a litigation executive, it’s my job to complete the day-to-day tasks so the Fee Earner can ensure the claim is progressing and the needs of the client are met. I liaise with and serve as a first point of contact for Rehabilitation Services, Medical Experts, Hospitals, Medical Agencies, Police and Ambulance Services, and the many other parties that are part of a personal injury claim. I also assist my Lead Fee Earner with legal and medical research and with keeping the Client updated with the latest information regarding their claim.
The best part of my job is
Being part of the Catastrophic Injury Team, I see what a detrimental effect a personal injury can have not only on the injured party, but on their entire family and social network. Being able to make the many hardships they face easier by giving them the necessary resources and treatment is rewarding and worthy work.
Matthew Sykes
Specialisms
- Accidents at Work
- Accidents Out & About
- Occupiers liability
My background
Alongside completing an advanced Apprenticeship in Business and Administration, I undertook a role in helping the unemployed find work. I joined Minster Law in October 2011 in one of the support teams mainly helping with finance issues and I moved to the Employment Liability and Public Liability department in February 2014.
What I do
My main duties are supporting and advising clients, as well as liaising with other third parties such as medical agencies. I support my file handler to help ensure cases are run as smoothly as possible.
The best part of my job is
My role consists of a variety of tasks; I am always coming across new situations and learning new skills along the way.
Michelle Hallowes
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I am both a Solicitor and a Fellow of the Chartered Institute of Legal Executives with a legal career spanning over 20 years. I started my legal career in 1998 studying towards my legal qualification with the Chartered Institute of Legal Executives and in 2006 obtained my Fellowship grade. I then completed the Legal Practice Course at Nottingham Law School, leading to my qualification as a Solicitor in 2011. I started working at Minster Law in 2010, joining their Multi Track department in February 2014.
What I do
I specialise in Claimant serious personal injury cases, having particular experience in motorcycle and accident at work Claimants that have suffered lasting and life changing injuries. I am extremely experienced in cases with complex liability issues that involve serious orthopaedic, head, spinal or disfigurement injuries. As well as securing substantial damages, I help clients achieve the optimal recovery from their injuries by securing appropriate rehabilitation at the earliest opportunity, substantial interim payments, funding for treatment packages and ongoing domestic or medical care to improve their overall quality of life. In addition to helping clients I also have a keen interest in developing team members and sharing tactical litigation practices across the team.
The best part of my job is
Helping injured people and their families to obtain rehabilitation, compensation and the support they need following a serious life changing accident.
Natalie Silver
Specialisms
- Employment liability
- Public liability
- Occupiers liability
My background
I graduated with a BA (Honours) degree in Applied Criminal Justice Studies at Bradford University which I thoroughly enjoyed. My next goal is to study a Masters in Law so I can progress further in my career. I have previously worked at the Crown Prosecution Service in Manchester where I worked closely with a QC and learnt the ins and outs of the Criminal Justice System.
What I do
I assist a Litigation Executive with everyday tasks, make initial call backs and general administration work.
The best part of my job is
I have only just recently joined the company but I enjoy every aspect of my job from assisting my Litigation Executive to helping solves client queries.
Natasha Goulden
Specialisms
- Accidents at Work
- Slips, trips and falls
My background
Since graduating from the University of Leeds in 2005 I have worked in the field of Personal Injury. I worked at a city centre claimant firm and qualified as a solicitor in 2011. I also have experience working for a defendant firm before returning back to the claimant side. I have been at Minster Law since January 2013 and have seen the department grow immensely.
What I do
I am a solicitor and work on a wide range of cases, from Accidents at Work to slips in shops and trips on pavements.
I deal with claims from inception until conclusion and will notify defendants of the claims, review and counter argue defences and disclosure and negotiate to settlement.
The best part of my job is
Helping clients through what is a stressful time and obtaining a successful settlement on their behalf.
Natasha Ismail
Specialisms
- Serious Injury
- Motorbike Accidents
- Accidents on the Road
My background
I finished my legal studies and started work at Minster Law in the Complex Claims Department.
What I do
I work alongside Lee Elmore. I am the first point of contact for clients and I am involved in client conferences, taking witness statements, liaising with clients, medical experts, employers and the Court.
The best part of my job is
Assisting and supporting clients and their families through a difficult time and ensuring they are suitably equipped for life after the claim ends.
Naveed Rashid
Specialisms
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I completed my LLB law degree in 2010, LPC in 2012 and pursued my legal career with Minster Law ever since. Currently working as a Litigation Executive, in a team in the Complex Claims department specialising in Employment liability and Public liability cases. This will prepare me for my future ambition to qualify as a Solicitor.
What I do
My role involves dealing with a very diverse caseload.
Daily tasks include managing our clients’ files from start to end, always looking to progress the claim and ensure our clients get the maximum compensation they deserve. Further, ensure the cases run smoothly, without any stress to our clients.
The best part of my job is
I take great satisfaction in helping people who are injured through no fault of their own.
Neil Hollingworth
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
My background
I have been acting for Claimants in Personal Injury cases since 2004 following my studies in Law and Business through my employer.
In 2010 I qualified as a Chartered Legal Executive and joined Minster Law in 2012 as a part of their expanding Complex Claims Department.
I’m original from South Africa and moved to the UK in 2000.
In my spare time I complete in motocross and enjoy spending time with my three young children.
What I do
I act for Claimants who have suffered catastrophic injuries following road traffic accidents. The majority of my clients tend to be motorcyclists who are particularly exposed to suffering life changing injuries.
I am passionate about my clients and I am committed to ensuring they receive the maximum amount of compensation whilst offering support and making the process easy to understand. I am aware of the devastating impact that serious injuries have on individuals and their families; physically, emotionally and financially.
The best part of my job is
I particularly enjoy meeting my clients from the outset on new cases and seeing their cases through to a successful conclusion.
I also enjoy being hands on and see great value in speaking with my clients face to face.
Philip Austick
Specialisms
- Serious and Complex Injuries
- Motorcycle accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
- Multiple Trauma
- Amputation
- Acquired Brain Injury
- Spinal Injury
My background
I have worked within legal services for over 37 years having duel qualified as a Legal Executive in 1994 before being admitted a Solicitor in 2010. I have worked in the catastrophic and serious injury department with Minster Law since 2010. During the course of my career I have dealt with a multitude of cases some of which have included professional sports people and a recording artist. I have handled most types of personal injury cases with awards ranging from a few thousand pounds up into the million plus range. I have held the role of secretary to my local Headway support group and provided mentoring support to both pre and post graduate legal trainees. I enjoy the outdoors especially walking and motor rally spectating.
What I do
I am the lead solicitor in a multi-track personal injury team, representing clients who have suffered serious and often life changing catastrophic injuries. A significant proportion of my work is representing severely injured clients who have sustained multiple trauma, mainly as a result of a road traffic collision and largely motorcyclists; I also provide support throughout their rehabilitation process, taking a keen interest in their rehabilitation needs and supporting clients throughout the claim process.
The best part of my job is
The variety of my case load and meeting many fascinating and interesting people each of who have come form different backgrounds and each one with a different tale to tell but often a common goal – to achieve the best possible recover and outcome as possible.
Rachel Matthews
Specialisms
- Motorcycle Accidents
- Serious Injury
- Accidents on the Road
- Complex Claims
My background
I graduated from Hull University in June 2009; I then went on to study my Legal Practice Course, completing this in June 2011. I started working at Minster Law shortly afterwards. I qualified as a Chartered Legal Executive in October 2015, specialising in personal Injury. I then completed my Professional Skills Course in March 2017 and qualified as a Solicitor in July 2017.
What I do
I currently represent clients who have sustained a wide range of injuries, my main specialism is dealing with Motorcycle accidents, I deal with the day to day running of cases and work closely with clients in order to secure compensation and rehabilitation for the injuries they have sustained.
The best part of my job is
Making a difference to the lives of my clients and ensuring I obtain the best possible outcome for them.
Rebecca Fitton
Specialisms
- Accidents at Work
- Accidents on the Road
- Accidents Out & About
- Employers Liability
- Public Liability
- Motorcycle Accidents
- Serious Injury
My background
I initially commenced work in a Claimant Personal Injury firm and stayed there 4 years before moving to a large Defendant firm. After 10 years I moved to Minster Law. Over the last 20 years I have dealt with motor claims, employers liability and public liability claims, industrial disease claims and product liability claims.
What I do
I assess claims to determine whether they should be allocated to the complex claims teams.
The best part of my job is
I enjoy conducting detailed file reviews, offering advice and guidance and ensuring that claims are handled by the most appropriate claims handlers.
Richard Harwood
Specialisms
- Serious Injury
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I started acting as an accident lawyer in 1994 qualifying as a Solicitor in 1996. For 19 years I worked for the same firm of Solicitors in Lincolnshire where I was a Partner and head of the firm’s personal injury practice.
In this role I used to act for a small number of very seriously injured clients, guiding them through the legal maze of a personal injury claim by using plain English and always putting them, the victim first.
I have been a member of the Law Society’s specialist personal injury panel since 2001, and a member of Apil.
In 2001 in addition to acting for clients I started training and managing personal injury lawyers; I passionately believe that all clients deserve a great, personal service and that is what I have always tried to install in the lawyers I have trained.
What I do
I now lead a team of Solicitors at Minster Law who act for clients with serious injuries. Our cases can include fatal accidents, Motorbike claims, accidents at work or school, and accidents that can happen out and about. My role is to guide and work with the solicitors to help them achieve our goals of great client care and a job well done.
The best part of my job is
When you know you have made a positive difference to a persons life.
Roy Parmar
Specialisms
- Serious Injury
- Accidents on the road
- Accidents at work, public places and on third party premises
My background
Following school education in Birmingham and a Law Degree from Sheffield University, I returned to Birmingham to train, qualify [1994] and commence my professional career as a solicitor. Whilst gaining experience in personal injury work I completed the Masters in Business Administration [MBA] postgraduate degree.
What I do
I have only ever acted for the injured party. My clients appreciate the benefit of continuity as I represent them from the very first discussion about the claim to the receipt of compensation. They enjoy the benefit of many years’ of experience and expertise made available to them in areas such as road traffic accidents, accidents at work, in public places and on third party premises. In handling claims my aim is to take away from clients the stress and worry of the legal side of the accident whilst they concentrate on getting other aspects of their life affected by the accident back on track.
The best part of my job is
Satisfaction from sharing my legal knowledge and experience with clients in a jargon-free way and delivering the best possible outcome for them, in court if necessary.
Samantha Isherwood
Specialisms
- Accidents on the Road
- Motorcycle Accidents
- Accidents at Work
My background
I started my legal career in a high street firm in which I worked for over 8 years assisting Solicitors, exploring various aspects of law, such as conveyancing, family law, wills and probate and personal injury. I decided that personal injury law was the industry that I would like to settle into and I obtained a Legal Assistant role at Minster Law in 2013. I provide assistance to Fee Earners in the Multi-Track Department, which deals with more serious injuries and complex claims. I am currently undertaking legal studies in Cilex Level 6 Professional Diploma in Law and Practice.
What I do
My role is to support Fee Earners in assisting our clients and ensuring that they have a smooth journey through the claims process. I assist in obtaining the evidence needed to achieve the best possible result and maximum compensation for the client.
The best part of my job is
Getting to know the client and being part of a team that helps clients get the compensation that they need and deserve to move forward with their lives following their accident.
Sandy Gilfillan
Specialisms
- Accidents on the Road
- Personal Injury
- Occupiers Liability
- Public Liability
- Employers Liability
- Brain Injury
- Orthopaedic Injuries
- Psychiatric Damage
- Chronic Pain Conditions.
My background
I am a Graduate member of the Chartered Institute of Legal Executives having completed the academic section of my qualifications. I aim to be admitted as Fellow during the first half of 2019. I have been employed as a Litigation Executive with Minster Law since May 2007 and have 20 years experience in the personal injury sector handling both claimant and defendant matters.
I am married with two children and in my spare time I enjoy coaching both my sons’ football teams, playing golf, socialising with friends and family and listening to music.
What I do
I have conduct over a wide range of serious injury claims involving orthopaedic injuries, brain injuries and psychiatric damage. The cases I deal with can be complex in nature and as such my case load is kept relatively low so I can dedicate more time to my clients’ needs.
My role includes liaising with all parties to assist in negotiating settlement, the drafting of all court documents and witness statement and where it is deemed necessary to carry out client visits for more detailed instructions.
I also assist one of the Associate Solicitors with their case load of higher value catastrophic injury claims which I enjoy.
The best part of my job is
The part of my job that brings me the most satisfaction is the point where a difficult, complex claim reaches conclusion and your client acknowledges the hard work you have put into the claim to resolve it on their behalf.
Sarah Patten
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
- Criminal Injury
My background
I started my legal career working as a paralegal in 2004 in the field of Claimant Personal Injury and qualified as a Solicitor in April 2007. Since this time I have solely worked as a Claimant personal injury lawyer, largely representing victims of workplace accidents and occupational disease.
What I do
I am based in the catastrophic injury department and assist a senior solicitor with a caseload of complex and high value cases including spinal injury, severe orthopaedic injury and acquired brain injury cases. In short our aim is to achieve the best possible outcome for our clients both in terms of maximising the claim and putting treatment and care provisions in place for the future. This involves liaising with a variety of parties including experts and rehabilitation providers, carrying out quantum calculations and drafting Court documents.
The best part of my job is
I get a great sense of satisfaction from achieving the best possible result for our clients, who are essentially innocent victims of wrongdoing. Often the injuries are life changing and have far reaching consequences.
Shaun Walker
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Industrial disease
My background
After qualifying in 1992, I spent the first 3 years in construction law litigation. I then moved to work on a mix of Claimant and Defendant Personal Injury work. I established a separate Personal Injury Claimant department of 30 staff. I left that firm in 2002 after 12 years of service. I then focused on group action industrial disease claims and mesothelioma claims. I have dealt with Catastrophic Personal Injury claims at work or resulting from road traffic accidents, throughout my career. I was a Partner/Head of Department at a medium sized firm for 3 years before joining Minster Law’s Catastrophic team in June 2012.
What I do
Catastrophic injury claims are about more than securing compensation for the individual. I am of the view that rehabilitation has more value given that it represents an opportunity to make a material difference to the life of the seriously injured Claimant. I provide a full support service to clients, providing help wherever I can on issues which directly affect them and which are not necessarily connected with the claim. I work on claims with a value of over £500,000. The highest claim to date totaled £7m gross in terms of value.
The best part of my job is
Making a difference to the quality of life of the seriously injured Claimant. Team work is essential in this line of work and the support offered by Minster Law to the seriously injured Claimant is exceptional. The client always has the comfort of knowing that one of three individuals will regularly be working on their file and that there will always be someone available to provide assistance. I work on only 12 files at any one time enabling me to provide a first-class service to clients.
Simon Marshall
Specialisms
- Accidents on the Road
- Employers Liability
- Public Liability
- Occupiers Liability
- Accidents at work
My background
Having gained a Business Studies degree at the University of Huddersfield in 1998, I obtained an administrative job at my local Magistrates’ Court. It was whilst working there that I very quickly discovered my passion for the law.
The following year I successfully gained employment at a large national firm of solicitors, handling personal injury claims on behalf of Claimants, and have never looked back since. I qualified as a Chartered Legal Executive in 2008, and having gained a wealth of experience dealing with many different types of accidents, I joined Minster Law’s Complex Claims team in 2014.
Outside of work I enjoy reading, the cinema, long walks in the countryside, and football. Being a life-long Rotherham United fan I am used to life’s disappointments, but spending time with my two young children more than makes up for it!
What I do
I deal with claims for clients who have suffered life-changing injuries, including severe orthopaedic injuries, brain injuries, spinal injuries, and fatal accidents with a value of up to £1m.
The best part of my job is
I am passionate about fighting for the best possible outcomes for all my clients. When someone has incurred significant and life-changing injuries it is absolutely fantastic to know that I have made a positive and substantial difference to their future.
Sonny Singh
Specialisms
- Serious injury
- Motorcycle Accidents
- Accidents on the Road
- Accident at Work
My background
I graduated from the University of Leeds having studied law. I joined Minster in 2011 working In Private client team dealing with employment, FLP and conveyancing queries. I wanted to start dealing with RTA claims as that was and still is Minsters focus, so I transferred to FT but wanted more involvement with files and wanted more responsibility, so successfully applied for a role in complex claims.
My wife and I have two young children who keep us busy and up very early in the mornings. I attend my local Sikh temple with my family on Sundays and I enjoy listening to music and watching documentaries.
What I do
My role is to provide assistance to solicitors and help progress cases and I keep clients informed and updated on the current position of their case. I provide excellent client care, prepare witness statements, draft schedule of losses, draft pleadings, chase medical agencies and experts on the progress of medical reports, liaise with medical agencies in arranging appointments, draft instructions to medical experts, and review medical records.
The best part of my job is
I enjoy it when clients are satisfied by the service they have received from us. Usually they will show their appreciation by sending a ‘thank you’ card upon settlement of their case, but occasionally they will send an email or short letter half way through the claim just to thank us for our efforts so far and what a great job we are doing and this really does motivate me to continue providing an all-round excellent service.
Thomas Beech
Specialisms
- Fatalities
- Serious Injuries
- Motorcycle Accidents
- Accidents on the Road
My background
After obtaining my Law degree and completing the Legal Practice Course, I started working at Minster Law. I specialised in Personal Injury in 2011 and then went on to qualify as a Chartered Legal Executive.
I’m a keen motorbike rider and enjoy a number of other sports. I understand the prejudice motorbike riders often face after an accident. Each year I use the volunteering day offered by Minster Law to work with charities that help people return to riding motorbikes after an accident or significant life event.
What I do
I assist one of our Associate Solicitors to look after some of our most seriously injured clients. Together we work hard to ensure that our clients get the very best advice, rehabilitation and compensation.
The best part of my job is
Building a solid relationship with clients whilst working within a very knowledgeable and experienced team. This allows us to achieve the best possible outcome for our clients.
Tom Streamer
Specialisms
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
- Complex Claims
- Chronic Pain
- Serious Orthopaedic injuries
My background
I graduated with a Law Degree from University of Hertfordshire in 2007 and moved to Yorkshire to begin my career in the legal industry. From 2008 to 2012 I worked for a large regional firm, providing advice to clients on a wide range of different issues from employment law to divorce to neighbour disputes. During this time I grew my knowledge base across areas of law I had not previously studied and was able to help individual and commercial clients.
I joined Minster Law in 2012 and since then have worked predominantly for clients with complex and serious injuries.
Outside of work I regularly take part in Obstacle Course Races to fundraise for charities such as Crohns & Colitis UK and Yorkshire Air Ambulance. I’m a very keen climber and enjoy not just the physicality of the sport but the psychological and problem solving aspects too. I’m currently undertaking instructor training to gain qualifications so I can teach others how to climb.
What I do
I work to achieve the right outcome for clients with complex and serious injuries, mainly arising from road traffic accidents but have experience of work based and Public Liability accidents too.
The best part of my job is
I enjoy my job immensely and love working with the law and achieving the best outcomes for my client's. Its great to see how advances in technology can really help people adapt to serious injuries; keeping up to date on such developments means I can better help my clients.
Victoria Claridge
Specialisms
- Brain Injury
- Spinal Injury
- Amputation
- Serious Injury
- Motorcycle Accidents
- Accidents on the Road
- Accidents at Work
- Accidents Out & About
My background
I have worked in Personal Injury since 2007. Since qualifying in October 2009 I have only practised as a Claimant Personal Injury Solicitor. I have particular experience in cases involving brain injury, spinal injury and amputation.
What I do
I seek to obtain the best outcome for our clients not only in relation to the final settlement but also in relation to our clients’ rehabilitation needs both during the life of the claim and for the future. Rehabilitation is a vital aspect of any serious injury claim and will be given paramount importance from the outset.
As well as all the anticipated losses associated with a serious injury claim such as loss of earnings, accommodation etc. our aim is to consider every case individually. Everyone is different and as a result everyone’s requirements and future needs are different. Therefore we pride ourselves in really understanding our clients and seeking to recover damages that not only provide financial security and cover our clients’ future needs but damages that allow them to return to their pre-accident lifestyle as far as they are able and to enable them, wherever possible, to continue to have a fulfilling life.
The best part of my job is
Knowing that I have helped to secure compensation that allows our clients to be financially secure and have what they need for the future is very rewarding. Our clients’ injuries are often life changing and can have devastating effects on their family and friends. Being a part of the rehabilitation process and knowing I have assisted in their recovery is definitely the best part for me.
Wasif Rasul
Specialisms
- Accidents at Work
- Accidents on the Road
- Accidents Out & About
My background
I have been in a customer service and sales background all my working life. After doing my A Levels I worked for a small claims management firm gaining experience before moving to Minster Law.
I started at Minster Law in May 2012 as part of the National Accident Helpline Team and have now moved onto a role as a Litigation Executive.
What I do
I work alongside a very experienced Solicitor and we handle a case load dealing with Employment, Occupiers and Public Liability claims.
The best part of my job is
I enjoy working in a culture that is highly focused but friendly and supportive in developing my legal skills.
My job is satisfying as I get to know all of our customers on a personal basis. I know making a Personal Injury claim can be very confusing, so my job is to make it as easy as possible for the customer.
William Lee
Specialisms
- Employers, Occupiers and Public Liability Claims
My background
I started working life in insurance company where I first became involved in personal injury claims. I then “swapped sides” and worked for law firms in Peterborough and Leeds before joining Minster Law in November 2012, building up over 15 years’ experience along the way.
What I do
I pursue personal injury claims mainly on behalf of clients who have suffered accidents at work or been injured as a result of tripping or slipping.
The best part of my job is
The satisfaction that comes with bringing a claim to a successful conclusion and securing the compensation the client deserves.
