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Modern Slavery Act Statement


This is Minster Law’s slavery and human trafficking statement made in accordance with Section 54 of the Modern Slavery Act (2015) (referred to hereafter as ‘the Act’).  for the financial year ending 30 June 2023.

This statement was approved by the Board of Directors on 23rd November 2023 and signed by our Chief Executive, Shirley Woolham. A signed copy of this statement can be made available on request.

As a firm of solicitors, we are committed to acting ethically and have a zero-tolerance stance in relation to all forms of bonded or forced labour including human trafficking and modern slavery.


Minster Law Ltd (registered number 4659625) is a limited company and subsidiary of BHL (UK) Holdings Limited. We are authorised and regulated by the Solicitors Regulation Authority (registered number 383018).

We provide legal services within the UK specialising in personal injury claims, particularly in respect of road traffic accident claims.

We are the partner of choice for many well-established insurers, brokers and trusted strategic partners, providing their customers with associated legal services.

Due to the nature of the services we provide, some of our supply chain is made up of providers of professional services which support and facilitate the progression of our customers’ matters such as medical agencies and barrister’s chambers.  In addition, there are other types of experts who support our customers’ claims as and where required.

Furthermore, we also procure the services of various suppliers whose functions support the day-to-day running of the business.



Minster Law is a real Living Wage employer, meaning that all colleagues are guaranteed to receive at least the real Living Wage. The real Living Wage is calculated based on the basic cost of living in the UK and is the only wage rate independently calculated based on rising living costs.  During the period covered by our statement, we have also conducted our annual salary benchmarking review to ensure that our colleagues are appropriately recognised for the work that they do in relation to prevailing market sector conditions and salary levels.

Pre-employment checks

We have a robust recruitment process which is supported by our Recruitment, Selection and Referencing Policy whose provisions reinforce our commitment to the prevention of slavery and human trafficking.

All prospective colleagues continue to undergo an array of pre-employment checks including verifying their identity, right to work in the UK, financial background checks, and their professional qualifications where applicable. We have controls in place to highlight scenarios that could be considered potential warning signs of modern slavery to enable welfare checks to be conducted e.g. multiple colleagues living at the same address, colleagues with the same bank information


For the period of reporting, we have operated a hybrid approach to onboarding new colleagues with assessments/interviews taking place both onsite and remotely.  We remain alive to the risks of recruiting new colleagues remotely.   However, recent recruitment has reverted back to interviews being conducted on site, wherever possible.

Where recruitment agencies are used to source new colleagues, they are trusted organisations with which we have an established relationship.  They must comply with their obligations using all due skill, care and diligence in accordance with good industry practice and they must have a policy recognising, respecting and protecting the human rights of their employees and candidates.  Prospective colleagues recruited via recruitment agencies are required to complete a detailed pre-screening questionnaire which is designed to highlight any potential issues that might require further investigation.

Our Recruitment, Selection and Referencing Policy makes it clear that liaising or negotiating with recruitment agencies should only be carried out by our HR Department.

Wellbeing Committee

Our Wellbeing Committee continues to support our colleagues with a view to improving and maintaining their mental and physical health. The Committee continues to provide valuable resources, including hints and tips, webinars and self-help tools to ensure all colleagues are supported whether they are working remotely or in the office.

Additionally, our colleagues also have access to our Employee Assistance Programme and our Mental Health First Aiders should they require any additional support in relation to any aspect of their wellbeing.

We continue to review and monitor our Colleague Benefits package to ensure we remain as competitive as possible in the market place to attract and retain talent within the business.  Our benefits package includes enhancements to flexible working, and we offer enhanced maternity/paternity/adoption leave.

Equality Diversity and Inclusion (EDI) Committee

We know  that equality, diversity and inclusion is integral to a successful working environment. Our colleagues bring with them an incredible diversity of viewpoints, beliefs and attitudes which enrich our business.

Since our last statement was published, we have continued our journey to have courageous conversations within our colleague led EDI Committee and wider business.   As part of our culture all new starters and existing colleagues are required to undertake EDI e-learning  periodically to raise awareness, understanding, and empowerment to embrace our EDI culture.   We continue to be passionate about creating an inclusive and supportive workplace and culture where everyone can be true to themselves, feels a sense of belonging and can reach their full potential.  This remains a constant and we are now working what the next phase of our EDI strategy and journey will look like for the business. This will continue to be shaped and defined by our EDI committee and colleague population.

We continue to be very proud of our maintained  Investors In People accreditation at Platinum level.   A Platinum accreditation is only achieved by 5% of organisations.


Our policies continue to support our zero-tolerance stance on slavery and human trafficking. Key policies that relate to our approach to minimising the risk of modern slavery occurring within our supply chain are our Recruitment and Selection Policy, Contract Approval and Monitoring Policy, Internal and External Equal Opportunities Policies, Anti Bribery and Corruption Policy, CSR Policy and Whistleblowing Policy.

We strive to foster an ethical, safe, supportive environment for our colleagues. Our Whistleblowing policy outlines the mechanisms in place for colleagues to highlight any concerns that they may have in relation to a breach of our regulatory, legislative duties, unethical conduct, or a deliberate attempt to conceal the same. Modern slavery concerns would be included within this and are specifically referenced in the policy.

All of our policies are available to all colleagues on our internal Learning Hub should they need to access them.

Each of our policies is owned by a key stakeholder who takes ownership for completing a regular review of the content to ensure it remains relevant and fit for purpose. As part of the review cycle, each policy is considered and approved by our Executive Risk Committee. Key policies are also Board reserved to ensure visibility and oversight at this level.  All Board reserved policies have been rigorously tested within the last 12 months to ensure they are being operated effectively.


Minster Law continues to strive to work with organisations who share our values and culture.

In the previous 12 months we have successfully onboarded new trusted partners. As part of this process, we gain assurance that we continue to work with organisations whose values and approach to doing business are aligned with our own.

We primarily (and purposefully) rely on our contractual mandates and clauses with suppliers and partners to ensure these obligations are  fulfilled throughout all the businesses we partner with.  The contractual discussions  take place  prior to onboarding  a new supplier or partner which ensures commitment and alignment prior to any work being provided to the supplier.

There are also contractual provisions relating to legislative compliance within our agreements with suppliers. Over time, more of these have evolved to specifically reference the Modern Slavery Act.

In addition to these contractual obligations the periodic site visits that occur as part of our ongoing engagement with our suppliers and partners seeks to assess and ensure adherence to all contractual terms, but especially those that constitute a material contractual breach.

Ensuring our suppliers continue to comply with their Modern Slavery Act obligations remains a key focus for Minster Law.


We continue to operate a robust risk management framework. Our Corporate Risk Register provides for the monitoring and management of risks relating to new and existing partners and suppliers as well as compliance with our legal and regulatory obligations.

Risk mitigation activities continue to feature in monthly risk reviews with key stakeholders.

All risks are owned, managed and monitored by a member of our Executive Team with relevant reporting to our monthly Executive Risk Meeting and to the Minster Law Board on a quarterly basis.


It is recognised that our colleagues are a key resource in relation to identifying potential areas of concern. For this reason, the topic of modern slavery features in our mandatory Equality and Diversity eLearning module.

This informs colleagues how to identify and report potential instances via our internal reporting process and is completed by all colleagues joining the business as well as featuring in our eLearning calendar to be completed by existing colleagues.


As part of our key control framework, we continue to monitor the effectiveness of the mechanisms we have in place by:

  • completion of the annual review of our policies;
  • the delivery and completion of mandatory eLearning modules; and
  • completion of pre-employment checks

To view the 2021-2022 Modern Slavery Act statement, please click here.

To view the 2020-2021 Modern Slavery Act statement, please click here.

To view the 2019-2020 Modern Slavery Act statement, please click here.

To view the 2018-2019 Modern Slavery Act statement, please click here.

To view the 2017-2018 Modern Slavery Act statement, please click here.

To view the 2016-2017 Modern Slavery Act statement, please click here.

Shirley Woolham
Chief Executive Officer