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Our cookie policy

What is a Cookie?

A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited a website previously. Cookies are commonly used on the Internet and do not harm your computer system.

What Cookies do we use?

There are two main types of cookies we use:-

  • Session Cookies – these only exist for the duration of your visit to our website and are deleted when you leave the Website.
  • Persistent Cookies – these stay on your computer until they expire or are deleted.

We use cookies, pixel tags or action tags for various purposes, including collating anonymous aggregated information that is used to manage and plan enhancements to our user experience, and statistic gathering of our user demographic. We are continually looking to adopt and implement new practices and technologies in order that we may improve your user experience. We may update this Cookie Policy from time to time with details of new cookies.

In addition to this, if you use any Minster Law mobile applications to access your claim information, these applications capture information such as your IP address, gender, browser type and device type.  We capture this information as part of our data security measure, but also to ensure that we test our applications to cover all browsers/ devices being used, and to pinpoint user interface errors.  More information about how we use your data can be found within our Privacy Notice.

How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser’s ‘help’ facility. If cookies are already on your system, you can delete them – For more information on cookies and deletion of cookies please visit: www.allaboutcookies.org/manage-cookies/

Please be aware that restricting or deleting certain cookies can result in difficulties when navigating around websites. Hotjar cookies apply only to user of the INK customer portal. Details of the cookies we currently use on our website are shown below:-

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
Expiration
6 months
Function
Provide spam protection

Marketing

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
persistent
Function
Store user preferences

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store information about cookies that have been detected on the site
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
Expiration
365 days
Function
Store cookie consent preferences

Wistia

Statistics, Marketing

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing

Name
Expiration
persistent
Function
Store performed actions on the website

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store location data
Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

HubSpot

Functional, Preferences, Marketing, Statistics

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Functional

Name
Expiration
6 months
Function
Store cookie consent preferences
Name
Expiration
30 minutes
Function
Store anonymized statistics
Name
Expiration
2 weeks
Function
Store logged in users
Name
Expiration
session
Function
Store ID's of experiments and sessions for A/B testing
Name
Expiration
6 months
Function
Store 'do not track' signals

Preferences

Name
Expiration
13 months
Function
Store browser details
Name
Expiration
1 week
Function
Store logged in users
Name
Expiration
30 minutes
Function
Store if a message has been shown

Marketing

Name
Expiration
13 months
Function
Store time of visit
Name
Expiration
13 months
Function
Store and track a visitor's identity

Statistics

Name
Expiration
session
Function
Store a unique session ID

WP Engine

Purpose pending investigation

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
Recite.Preferences
Expiration
Function
Name
Recite_Preferences
Expiration
Function
Name
ed-gdpr-cookie-terms
Expiration
Function
Name
Recite.Persist
Expiration
Function
Name
Recite_Persist
Expiration
Function
Name
wp-autosave-1
Expiration
Function