Your personal development

When you join Minster Law, you’ll receive an induction tailored to your role. All new colleagues are invited to attend a half day Welcome Day which is catered to you and the department you are in. In addition, you will attend a social event where you will meet lots of colleagues from around the business, find out more about our committees, learning and development opportunities and much more!

You’ll work with your manager to set your annual personal objectives, which will align in supporting Minster Law’s overall business objectives. These will be reviewed monthly and used as part of our discretionary bonus scheme.  

You’ll also be mapped against our talent map, which assesses your current capabilities and supports plans to help you to develop to meet future career goals.

You’ll have a one-to-one meeting with your line manager monthly. This is an opportunity for you to discuss your wellbeing and receive feedback on your performance against your goals and objectives. It’s a time for you to share examples of what you think is going well and what you think could be going better. These discussions will help you know if you are meeting your expectations and if there’s anything you need to do differently. 

Our objectives give us direction and affirm our place in a bigger picture at Minster. In addition to monthly one-to-one meetings, we have a mid-year and end of year appraisal where our success is measured in part, against our objectives. Successfully achieving our objectives links through to our annual bonus scheme, which is just one of the many benefits our colleagues get. 

Remember, your one-to-one isn’t just about performance though. It’s your chance to talk about anything else to do with your role and career – a platform to discuss your ambitions and how we can help you achieve them. 

Here at Minster Law, we have a broad range of learning tools, all of which are accessible via our Learning Platform. The platform includes department and role specific information to assist with the technical parts of your role, along with hundreds of different webinars covering a whole host of work related and personal development topics. 

Subject Matter Experts (SMEs) deliver our technical training to ensure that key areas of law are up to date and correct. We also arrange regular specialist training sessions that are delivered by leading experts in the field, including counsel chambers. This training ensures that our colleagues in legal roles have the knowledge, skills, and experience to deliver excellent results. 

Our line managers across the business support our colleagues in their day-to-day roles by providing guidance, feedback, and support. Our learning and development team also provide specific coaching to ensure consistency and to support the achievement of our goals. 

We provide dedicated development for our line managers on a regular basis, whether this is our Team Leader Development Programme or Leading our People course for managers. We recognise the need for a practical learning environment for our line managers, focusing on key management practices and courses that provide insight into you as an individual, the people you manage, and the business. 

Case clinics are held within departments to give our colleagues the opportunity to work with others to resolve a specific issue on a case. This provides a valuable support network and ensures that skills and experiences are shared. 

We are committed to ongoing development in your career, whatever your role. We provide opportunities in the form of training sessions, e-learning or coaching and encourage colleagues to take time each month for personal development. 

We also offer study sponsorship if you’re looking to achieve professional qualifications. Whether your role is legal or not, Minster Law is committed to developing our people. 

“I initially began my career at Minster Law as a Customer Support advisor, during my time in this department I was fully supported with a development plan that furthered my skills in different areas and helped me work towards my goals. When there was the opportunity of an internal move to our Marketing team, I had the full support of my manager in making my application and interview. 

Now three years after moving into the department I have had the chance take on more and more responsibility. I have a set development plan and have been able to travel to customer experience conferences to broaden my understanding of the how customer experience is developed in other businesses. The time I spent in our customer support department has been invaluable to my role as I can call on the experience, I have had with our customers to inform my decisions today.” – Annie Wescott, Marketing & Insight Executive”