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Customer reviews

Minster Law is proud to be a trusted law firm with a fantastic customer experience

We’re proud to be a trusted law firm but we don’t expect you to just take our word for it…

We’re constantly reviewing feedback from clients, learning how we can further improve and recognising staff who have provided a good service. We’re able to provide this high level of client service because we invest in our people and processes so that they can focus on one thing only – your satisfaction.

“Highly recommended for efficiency, professionalism with an empathetical understanding relationship. Very reliable to deliver when promised, open and honest views shared always, wealth of knowledge in the law profession and always able to contact both the Paralegal and Legal dealing with my case directly in the clinical negligence department. Prompt to act on my behalf, chasing up information, dealing with responses immediately and getting back to me via email, all-round quality service guaranteed at the very top level.”

Abisoye Jemiyo

“Many thanks to Shaun Walker and his team for a professional and friendly service in the aftermath of a road accident resulting in my head injury. Always friendly in their manner and down to earth with advice and support. Nothing was too much trouble which was invaluable at that stressful time.”

Rod Kirk

“Well what can I say, I had the pleasure of Tom Streamer ‘fighting my case’ and I am blown away by how personal, helpful and involved I feel he has been to the case! From start to finish I have been informed of every step and have been told what to expect. I also have had phone calls and emails with Sean Gallagher which was just as professional and pleasant! I moved my case to Minster Law after a bad experience with a firm that was all about them and expected the same everywhere but I feel like these guys have really gone above and beyond and got the best FOR ME out of all this. A massive thank you to Tom and Sean for being so thorough throughout the entire situation and actually thinking about me as a person!”

Harry Gilbert

Why our clients love us