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Designed customer first to create infinite value

INK provides a track-agnostic, intuitive and effortless experience for your customers, enhancing your brand and customer loyalty

The best in digital

INK has been created by a first-class, in-house digital team dedicated to crafting fantastic online experiences

Ongoing innovation

We’re not stopping here. We’re utilising user insight and analytics for ongoing development and continuous improvement

RAISING THE BAR FOR EXCEPTIONAL CUSTOMER EXPERIENCE

We are shaping the future of personal injury claims with INK, the market-leading customer portal. INK streamlines everything – placing customers at the heart of the claims process. Throughout the track-agnostic digital claims process, we’ll keep customers informed and engaged, eliminating hold-ups and reducing effort.

DELIGHTING THROUGH DIGITAL

INK is an intuitive, seamless experience empowering customers to progress their claims in a quicker, smarter, and convenient way.

Simplifying the user experience

Leveraging best-practice UI and CX design principles, INK removes complexity from tasks and interactions within the claims process, providing an intuitive and personalised self-service experience

Unifying the customer journey

INK unifies the MOJ and OIC claims process to provide customers with a beautifully simple, track-agnostic claims experience

Service through omni-channel

INK is part of a wider, omni-channel service model which combines the smart use of technology with valued human interactions

Removing duplicated effort

Our chained functionality across government and partner platforms means your customers won’t be duplicating efforts

Request a demo

Want to find out more about our innovative digital portal and see it in action? Complete this form and our Partnerships team will be in touch to arrange a demo with you.