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A history of our awards

We’re proud to be recognised for setting new standards across our industry and nationally.

Excellence in Technology – Claims (Finalist)

The Insurance Times Awards are designed to celebrate excellence and innovation and recognise the very best and brightest across the breadth of UK general insurance.

Health and Wellbeing 2021 (Finalist)

The Investors in People Awards recognise organisations that have developed a health and wellbeing strategy that is having a hugely positive impact on the business and its people.

Law Firm of the Year 2021 (Finalist)

The Yorkshire Legal Awards brings together the region’s legal community to recognise and celebrate its many achievements. The awards are judged by a prestigious independent panel made up of experts from across the Yorkshire legal community.

Best Use of Technology 2021 (Finalist)

The Tech & Innovation Awards, hosted by Insurance Times, celebrate the very finest in UK general insurance technology and innovation. It recognises those within the industry embracing emerging opportunities and leading the charge for a better customer experience in a rapidly changing space.

Insurance Law Firm of the Year 2021 (Winner)

These awards champion claims as a service across insurance and celebrate the achievements and progress made by leading professionals and organisations on behalf of their clients. Insurance Law Firm of the Year recognises our innovative approach to legal work, ethical approach to dealing with claims, and our willingness to push beyond our comfort zone.

The host announcing our award said: “Minster Law impressed the judges with its focus on alternative dispute resolution and delivering a timely and well-made solution. This law firm is also sensible in its approach, preferring to enter into collaborations rather than being adversarial.”

Claims Product Solution of the Year 2021 (Finalist)

The Claims Excellence Awards, hosted by Insurance Times, is designed to recognise and reward excellence across claims and those who have direct contact with customers in their hour of need. Finalists were chosen for demonstrating innovate approaches and outstanding customer service.

Customer Care Solution of the Year 2021 (Finalist)

The Claims Excellence Awards, hosted by Insurance Times, is designed to recognise and reward excellence across claims and those who have direct contact with customers in their hour of need. Finalists were chosen for demonstrating innovate approaches and outstanding customer service.

Law Firm of the Year 2020 (Finalist)

The Yorkshire Legal Awards brings together the region’s legal community to recognise and celebrate its many achievements. The awards are judged by a prestigious independent panel made up of experts from across the Yorkshire legal community.

Learning and Development 2020 (Finalist)

The Investors in People Awards recognise organisations that have developed a learning and development strategy that is having a hugely positive impact on the business and its people.

Employer of the Year: Platinum 2020 (Finalist)

Based on our platinum accreditation, we were one of the top 20 UK organisations invited to enter the Employer of the Year category and we were successfully shortlisted. The award recognised our investment in people, our values, and our culture.

Best Newcomer 2020 (Finalist)

The Investors in People Awards shortlisted us for Best Newcomer 2020 for the strong focus on our people and the impact it’s having on our business. The award recognised our continuous improvement, our ambitions, and how our people are playing a key role in this.

Giving it Back to Charity (Winner)

Awarded by Modern Insurance Magazine at the Customer Service Excellence Awards 2020. Giving it Back to Charity recognises innovation and influential approach to fundraising and supporting charities

Investment in Company Culture (Winner)

Awarded by Modern Insurance Magazine at the Customer Service Excellence Awards 2020. Investment in Company Culture recognises commitment to staff, engagement, and positive company culture.

Giving it Back to Charity 2019 (Finalist)

Shortlisted by Modern Insurance Magazine at the Customer Service Excellence Awards 2019. Giving it Back to Charity recognises innovation and influential approach to fundraising and supporting charities.

Rehabilitation Initiative of the Year 2018 (Winner)

Awarded by Insurance Post at the Claims Awards 2018. This prestigious award recognised our innovative rehabilitation initiative to support motorcyclists’ recovery after an injury and them getting back on the road.

Rising Star of the Year 2018 (Finalist)

Shortlisted by the Yorkshire Legal Awards, recognising a colleague that has gone above and beyond within the business and made a positive impact on our customers, industry, and the wider community.

Innovation and People Development Award 2018 (Winner)

Awarded by CILEx in recognition of our innovative learning and development strategy and the impact it’s having on our people at Minster Law.

Marketing Campaign of the Year 2017 (winner)

Awarded by the Personal Injury Awards, which recognised our rehabilitation initiative to support injured motorcyclists in their recovery and getting them back on the road.

Outstanding Commitment to Training 2017 (winner)

Awarded by the Modern Claims Awards in recognition of our outstanding commitment to training and investment in our people.