It’s highly likely that you may have never heard of Minster Law before and that’s because, like most good support services, we are only there when you need us.
In some cases, namely for Bennetts motorcycle insurance customers, we will be the first people that you speak to following an accident. For others you will receive a call from us following your accident, but only when you have given permission to your insurance company for us to do so.
We don’t believe in cold calling to solicit claims, we don’t spend money advertising and you won’t see any online ads from us following you around the internet while you’re browsing other things. That’s because all of our investment is focused on continual improvement and evolution of our client service to ensure that people, groups and insurance companies working with Minster Law to pursue a personal injury claim receive the best support possible.
Read more about how we helped Reece“I feel like I’m finally getting my life back”Reece Clarke, former Essex Police Special Constable
Our significant investment in technology means that geography and office hours are not barriers to delivering a supportive personal injury service that operates when and where you need it. In fact, breaking down barriers more broadly is one of our aims. We know that legal information can be seen as inaccessible and often confusing. We’re here to help change that.
We understand that the only times that you need to speak to us are times when you are already under a considerable amount of stress, having experienced an accident that may have a significant impact on your everyday life. Whether whiplash or another short-term injury or something more serious, such as an amputation or brain injury, we know that facing the prospect of not being able to work, struggling to pay bills and/or having no transport are all additional pressures that can affect your recovery.
For that reason, we continually strive to deliver the best support and results, regardless of the severity of personal injury and level of support needed. From getting you back on the road, back to work or to an entirely different place and position that you never imagined, we take the time to understand our clients and their needs, to know how best to support them.
We also acknowledge that the legal industry can be a confusing and intimidating place for people who are not used to it. So, we aim to break down barriers to justice for people who genuinely need legal support by communicating clearly and helping our clients make sense of the process that they are going through. We are committed to explaining what we are doing, why we are doing it, how clients can help, what they should expect to happen and when.