Preparing for your medical

About the appointment

The medical appointment is in place to assess your injuries, give you an expected recovery time and recommend any further support that may be beneficial.

It is important you tell the medical expert about all the injuries you sustained as a result of the accident, including injuries that you have recovered from, any new injuries that you may have developed, and any pre-existing medical conditions/injuries or previous accidents.

The consultation will last around 10 minutes and the expert may ask you to fill in a questionnaire. This provides the majority of the information the expert needs to complete their report and you will not undertake a physical exam. The expert is not there to provide treatment or prescribe medication. If you require further treatment, please contact your own GP for further medical advice.

What should you take to a medical appointment?

• Photographic ID e.g. passport, driving license or identity card
• For appointments held remotely via video chat you will need a quiet, well-lit area and a laptop, tablet, or mobile with a working camera and microphone.
• Notes are helpful to remind you of what you want to discuss with the expert, including how the accident happened and the injuries you had after.