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If you are clinically vulnerable to Covid-19 you can request a remote appointment from the medical agency. If you are attending a remote medical you will need a quiet, well-lit area and a laptop, tablet or mobile with a working camera and microphone.

This is of course not ideal in every circumstance, as, depending on the nature of your injury, the expert will probably need to see you in person at some stage. If you are awaiting a face-to-face appointment, then we will aim for a medical appointment to be in the closest town or city to you. Our focus is on identifying and instructing the most suitable expert though, and sometimes it may become necessary for you to travel further afield to receive the best medical assessment. Once the assessment has been arranged, full details will be provided to you and we will always discuss your personal circumstances with you before arranging an appointment.

Please have a photographic ID ready for your appointment (e.g. passport, driving license, or identity card) regardless of the type of appointment.