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  • FAQs
  • Claim Journey
  • Serious Injury
  • INK

There are no set timescales as to when your claim will settle. Much will depend on the third-party insurer’s approach to the claim, their liability decision, and the nature and extent of your injuries. However, we would usually expect the third party to send the money within six weeks of the case being settled. Once we have received and processed the money it will appear in your bank (depending on whether you have asked for cheque or BACS) in seven working days.