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There is a 14-day cancellation period from the start of your claim and you can cancel your claim over the phone, by email or letter. You can still cancel your claim at any point following the 14 day period, but you may have incurred fees that you could be liable for. There are further considerations to take into account if you wish to discontinue your claim once court proceedings have been issued.

If your claim is taken to court and proceedings are issued but you wish to cancel your claim, you won’t be able to recover any settlement money and could end up being liable for both the defendant’s costs and our own. For this reason, you need to be sure you’re willing and able to see your claim through to the end before starting it. Please contact us to discuss your situation in further detail should you wish to discontinue your claim.