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The medical appointment is in place to assess your injuries, give you an expected recovery time and recommend any further support that may be beneficial. It is important you tell the medical expert about all the injuries you sustained as a result of the accident, including injuries that you have recovered from, any new injuries that you may have developed, and any pre-existing medical conditions/injuries or previous RTAs.

If your medical appointment is to be held remotely via video chat, please have a photographic ID ready for your appointment e.g. passport, driving license, or identity card. You will need a quiet, well-lit area and a laptop, tablet, or mobile with a working camera and microphone.

If you have requested a face to face appointment and government restrictions allow attendance please ensure you have a photographic ID with you. Please also bring with you a face mask unless you are exempt due to medical reasons.

The consultation will last around 10 minutes and the expert will ask you to fill in a questionnaire. This provides the majority of the information the expert needs to complete their report and you will not undertake a physical exam. The expert is not there to provide treatment or prescribe medication. If you require further treatment other than physio, please contact your own GP for further medical advice.