What counts as “reasonable efforts”?

Within 14 days of the accident, the MIB expects you to report the accident to the police. You must have a good reason for not reporting the accident to the police within this 14-day time frame, failure to do so may result in your claim being rejected by the MIB. The MIB understands that the police cannot always investigate these matters, and they do not necessarily need a full police report. However, the MIB will need evidence that the accident was reported to the police.

The MIB also expect you to report the accident to your insurer. If you are aware of any CCTV, dashcam footage, or witnesses, the MIB would expect you to tell the police and your insurer so they may attempt to retrieve this evidence.