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It can be frustrating when the third party don’t accept liability, but there could be several legitimate reasons for this. We are experienced in dealing with cases of this nature and we will thoroughly investigate the circumstances and gather evidence to support your case. The third party may advise pending further investigation or deny full liability and we will need to collate as much evidence as possible to support your claim. It is important you provide us with as much information as possible at the outset of your claim, such as potential witnesses, CCTV, or police reports.