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  • FAQs
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  • Serious Injury
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  • We collect your personal details including name, date of birth, address, telephone and email address details, so that we may keep you informed and send you information about the service that we are providing to you. We need your personal data to progress your claim.
  • We collect data about the circumstances of your claim, for example, we will collect accident, injury and insurance details for a personal injury claim.
  • Special category data: some information is ‘special’ and needs more protection due to its sensitivity. It’s often information you would not want many to know and is very personal to you, such as health/injuries or criminal conviction data. We will only use special category data about you or others for the specific purpose that you provide it and to provide the services described in our welcome pack.
  • Website usage data is collected using cookies. Please see our separate cookies policy for more information on this topic. This can be found on our website at: minsterlaw.co.uk
  • We only collect personal data that we need from you to provide and oversee this service to you and will not collect any unnecessary data.
  • Shared email addresses: If you provide us with an email address, we may send special category data to this address. Please make sure that the email address you provide is not shared with anyone else or if shared, ensure that you trust them to have access to special category data.