Personal data we collect about you

We collect your personal details including name, date of birth, address, telephone and email address details, to keep you informed and provide updates about the services we are providing to you. This information is essential for us to progress your claim effectively.
We collect information about the circumstances of your claim, for example, accident details, injury descriptions, and insurance details for a personal injury claim. This helps us understand your situation and provide the appropriate support.
Special category data refers to sensitive personal information that requires more protection due to its sensitivity. This includes health or injury or criminal conviction information. This information is highly personal to you and is not typically shared widely. We will only use special category data for the specific purpose you provide it for, and to provide the services described in our welcome pack.
Website usage data, we collect data about how you use our website through Cookies. This information helps us improve your experience and understand usage patterns. For more details, please refer to our Cookies Policy which is available on our website at: www.minsterlaw.co.uk
We only collect personal data which is necessary to provide and manage our services to you and will not collect any unnecessary data.
Shared email addresses: If you provide an email address that is shared with others, please be aware that we may send communications containing special category data to this address. To protect your privacy, ensure the email address is either private or only shared with individuals you trust to access this type of data.