Defining terms

Personal Data

Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

Special Category Data

Sensitive personal data such as information about an individual’s

• race
• ethnic origin
• politics
• religion
• trade union membership
• genetics
• biometrics (where used for ID purposes)
• health
• sex life or
• sexual orientation.

Processing

Means obtaining, recording or holding the information or data, or carrying out any operation or set of operations on the information or data, including

• organisation, adaptation or alteration of the information or data
• retrieval, consultation or use of the information or data
• disclosure of the information or data by transmission, dissemination or otherwise making available
• alignment, combination, blocking, erasure or destruction of the information or data

Data Controller

Means the person or organisation which alone, or jointly with others determines the purposes and means of the processing of personal data.

Data Protection Officer

The person at Minster Law who

• is the first point of contact for supervisory authorities, customers and colleagues whose data is processed
• monitors compliance with data protection laws, including managing internal data protection activities, advising on data protection impact assessments; training staff and conduct internal audits.

Automated Decision-making

Means the process of making a decision without any human involvement, either using factual or inferred data, or digitally created profiles.

Profiling

Means any form of automated processing of personal data that uses the data to evaluate and analyse personal aspects relating to that individual, to inform decisions made about them or others. This can include the use of algorithms to classify individuals into groups or sectors.

Artificial Intelligence Refers to the ability of machines or computer systems to perform tasks that typically require human intelligence. These tasks include things like:

• Understanding language (like chatbots or voice assistants)
• Recognising images or patterns (such as facial recognition)
• Making decisions (like credit scoring or fraud detection)
• Learning from data (through machine learning algorithms)

Supplier

• Organisations that we work with under agreement/contract to support the work on your claim.

Legal Services

• Conducting your claim or service, whilst meeting our regulatory and statutory obligations.

Limitation Date

• A limitation period is the period of time within which a party to a contract must bring a claim. The date is the end of this period.