Get in touch

We are here to help guide you through what can be a confusing and difficult to understand process. If you’d like to talk to us about something specific, have any questions about your claim or even want to raise an issue with us, there are lots of ways you can get in touch.

If you have a case open with us, you should have a direct line for your File Handler, please check any communications you have received from us.

Call us on 0345 600 6980

Our lines are open Monday-Friday from 9am-5pm.

Calls are charged at your standard local rate and may be recorded for training and monitoring. Please have your reference number to hand.