Get in touch

We’re here to help guide you through a process which can sometimes be confusing and difficult to understand. If you’d like to talk to us about something specific, have any questions about your claim or even want to raise an issue with us, there are lots of ways you can get in touch.

New road traffic accident claims

If you’ve been involved in a road traffic accident and would like advice, information or to talk to us about a new claim, please call us on: 

01924 582600

Lines are open Monday-Friday from 9am-5pm.

Open cases or any other enquiries

If you already have a case open with us, you should have a direct contact number and email address for your File Handler. Please check any communications you have received from us to get in touch directly. Alternatively, please call us on:

0345 600 6980

Please have your reference number to hand. Lines are open Monday-Friday from 9am-5pm.

Calls are charged at your standard local rate and may be recorded for training and monitoring.