How do I cancel my medical appointment?

Attending your medical is a crucial step to progressing your claim, so any delays in attending will ultimately delay settlement of your claim. The specialist experts we instruct on your behalf sometimes have long waiting lists so it could be some time before they are able to reschedule an appointment. If you must reschedule, please discuss this with your solicitor first so that they can advise you further. Failure to attend without any advance cancellation notice will result in cancellation or a ‘DNA’ notice (Did Not Attend) fee from the medical expert, which you will be liable to pay.