When we collect your data and how long we keep it for

We collect and retain your data as follows:

• Before you become a customer: We collect personal data to assess whether we can act for you.
• During the claim journey: We collect additional data and where appropriate additional consent to process your data, throughout the course of the legal services we are providing for you

Retention Periods:
For most claims, we retain your data for 7 years from the conclusion of the claim in order to meet our legal and regulatory obligations.
For claims involving children, the data will be retained until 10 years after the child’s 18th birthday.
In some cases, we may be required to retain documents for a longer period of time. If this applies to you, we will inform you of the reasons for the extended retention period.
Full details of our retention periods can be obtained by request.

New purposes: If we intend to use your data for a purpose not covered by this Privacy Notice, we will issue a new Privacy Notice and seek your consent where necessary.