We collect personal data from you before you are formally our customer so that we can identify and assess whether we are able to act for you.
We collect additional data and where appropriate additional consent to process your data, throughout the course of the legal service we offer to you.
We are legally required to keep documentation to meet our regulatory and statutory obligations for a period of 7 years from the conclusion of the claim. If the claim is on behalf of a child, the data will be held for a period of 10 years from the child’s 18th birthday. In some cases, we may be required to retain documents for a longer period of time but you will be informed should this be the case. Full details of our retention periods can be obtained by request.
We may wish to use your personal data for a new purpose, not covered by this Privacy Notice, we will provide you with a new Privacy Notice explaining this and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.