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Someone you have provided permission to act on your behalf. An authorised person can provide information and ask questions, but can’t make decisions on the claim.

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What happens if we can’t agree with the MIB ?

In a claim against an untraced driver, we cannot go to court as there is no one to claim against....

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Can I claim for petrol in my vehicle?

If you had filled your car with petrol in the hours before the accident then please send in a receipt,...

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Who do I contact if I have any concerns?

If you have any concerns over the retirement of YourCase you should contact your file handler.

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What if I don’t download my data before the retirement...

Minster Law retains your data for seven years to ensure that it complies with our regulations. So we can provide...

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