- The accident happened on or after the 31st May
- You are aged 18 or over
- The accident happened in England or Wales and the driver at fault had a UK registration plate
- Personal injury claim up to £5,000
- The total value of your claim (inc the personal injury claim) is not more than £10,000
- You were inside a vehicle and you believe someone else was in full or partly responsible for the accident
- You have the vehicle details of the at fault driver