Our clients are at the heart of everything we do. Your claim may take some time to settle, but rest assured that we’ll keep you up-to-date with any key milestones in your case and how things are progressing so that you can access the support you need as quickly as possible.
In many cases, you’ll be able to monitor your claim’s progress online, 24 hours a day, seven days a week though Your Case, our online service. This is dependent on your injury and claim type, but don’t worry, we will let you know the best way to get in touch with us. You can also get in touch with us directly if you have any specific questions about your claim.