| Amy - Litigation Assistant | |
| I joined the company in 2005 as a Filing and Data Inputting Clerk, after 10 Months I was promoted to my current role of Litigation Assistant.
I assist in the day to day tasks of Claims Handling, I answer calls and deal with each stage of a claim, ensuring I provide a great service to ou... [more] |
| Gary - Fee Earner | |
| The claims I manage are called small claims, which means they don't involve any personal injury; however they are still very important to our clients and to us. Our clients have still suffered out of pocket expenses, and after a stressful event like an accident it's important we can claim them back ... [more] |
| Nick - Outbound Advisor | |
| My name is Nick and I am part of the Outbound or 'retrieval' team in the contact centre here at Minster Law. I joined the company in September 2007 and came into this job having never previously worked in a sector like this. I work full time on a 3 shift rota, which includes early starts and late fi... [more] |
| Jo - Team Leader | |
| Hello my name's Jo and I have worked at Minster Law Solicitors for nearly 3 years. I started here as a claims advisor in the contact centre and was promoted to Team Leader after 8 months. During the time that I have been employed here I have seen major positive changes throughout the company which h... [more] |
| Debbie - Business Manager | |
| My name is Debbie I joined the company nearly five years ago, and have been in my current role for 3 years.
My working day is never dull and reflects the fast paced environment of the contact centre. From smiling at the latest "buzz" activities created by the team leaders to implementi... [more] |
| Nigel - Manager | |
| Hi I'm Nigel. I am a Fast Track Team Manager. A typical day will start off with a cup of tea and a look at my diary to see what lies ahead.
As you can imagine there are always a lot of referrals from the team about the cases that they are dealing with. Mostly this is just help and guidance and reas... [more] |
| Karen - Fee Earner | |
| Hi I am Karen and I have worked as a fee earner here at Minster Laws York office for 9 years.
My role involves advising clients on claiming for injuries after they have been involved in road accidents and as such I deal with a range of issues and an even greater range of clients! |
| Jan - Legal Assistant | |
| Hi, my name's Jan and I have worked at Minster Law since June 2006.
I initially started work as a Claims advisor in the Contact Centre which I did enjoy but I was always looking to use my people skills where I felt of more use to our clients. Consequently I then moved to the Assessment... [more] |